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Related Posts
Blog Post:
Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM
CRM SoftwareBlog
In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
on
28 Mar 2011
Blog Post:
Dynamics CRM: Improving Customer Relationships in an Over-Connected World
CRM SoftwareBlog
With a fast evolving market, businesses are expected to keep up with all their customers’ needs. How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels. The problem now...
on
4 Aug 2011
Blog Post:
Microsoft Dynamics CRM – Efficient Citizen Relationship Management
CRM SoftwareBlog
The “Customer Relationship” in CRM not only applies to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen and Business service delivery with simpler processes, less paperwork, and more efficient interactions. Government...
on
16 Aug 2011
Blog Post:
CRM for Associations: A New Era in Member Engagement and Revenue Generation
CRM SoftwareBlog
Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
on
19 Jan 2012
Blog Post:
xRM: Extending the Scope of Microsoft Dynamics CRM
CRM SoftwareBlog
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let...
on
21 Mar 2012
Blog Post:
Customer Relationship Management and the BYOD Revolution
CRM SoftwareBlog
Are you bringing your iPad or favorite Android gadget to work? You are not alone. According to most analysts, bring-your-own-device or BYOD is happening right now. Enterprise workers are quite dependent on their personal smartphones and tablet computers, constantly finding new applications for them...
on
26 Mar 2012
Blog Post:
Top Reasons Microsoft Mobile CRM Means a More Productive Workforce
CRM SoftwareBlog
For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data for both on-premise and online Microsoft CRM clients. For many companies who have already implemented a 3rd party Mobile...
on
28 Apr 2012
Blog Post:
Dynamics CRM Addresses Three Key Hurdles for Professional Services Firms
CRM SoftwareBlog
Successful professional services organizations have many things in common, regardless of what type of service they deliver. They offer consulting experience, industry-specific expertise, and project insight and guidance that clients can’t wrap up and take back to their office. However, inherent in...
on
22 May 2012
Blog Post:
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook
CRM SoftwareBlog
Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
on
13 Jul 2012
Blog Post:
Yammer and Microsoft Dynamics CRM to Join Forces
CRM SoftwareBlog
With the big (but expected) announcement that Microsoft will purchase Yammer, Microsoft Dynamics CRM users can expect to see more social communications functions in the coming years. Yammer will find a home in the Microsoft Office Division, and according to the press release, Redmond “plans to accelerate...
on
30 Jul 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Even More with Even Less – Are You Kidding Me?
CRM SoftwareBlog
As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future. Not unlike our private sector counterparts, Associations and Nonprofits...
on
16 Aug 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012