Microsoft Dynamics CRM

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Microsoft Dynamics CRM

Microsoft Dynamics CRM
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  • Blog Post: Talking CRM With Your Sales Manager

    Anonymous Anonymous
    To ensure that sales representatives meet their objectives, your sales manager continually needs information from them about leads and active prospects. Here’s how you can work with your sales manager to find out how CRM can best support sales goals .   Your sales manager’s CRM priority...
    on 26 Jul 2010

  • Blog Post: Associations: Boost Your Revenue with a CRM Solution

    Anonymous Anonymous
    In today’s economy, we are seeing more and more trade, professional, and membership-based organizations struggling to stay within their operating budgets. For these associations, growing top line revenue means finding solutions outside the traditional Association Management Systems (AMS). Many have...
    on 29 Oct 2010

  • Blog Post: Dynamics CRM: An Innovative Solution for Union Staff And Members

    CRM SoftwareBlog
    With budgets remaining low, organizations and unions are under great pressure to find innovative solutions for automating vital processes, increasing staff productivity, and reducing IT cost. To meet these goals, unions are turning to a Microsoft Dynamics CRM solution that centralizes data and processes...
    on 2 Dec 2010

  • Blog Post: Microsoft Dynamics CRM Simplifies Moving to the Cloud

    CRM SoftwareBlog
    If your company or organization is thinking of investing in (or upgrading) a Customer/Membership Management System (CRM), you’ve probably heard about Microsoft Dynamics CRM Online and cloud computing. CRM Online has been the main focus of Microsoft for some time and seems to be the future of how we conduct...
    on 23 Feb 2011

  • Blog Post: Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM

    CRM SoftwareBlog
    In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
    on 28 Mar 2011

  • Blog Post: Leverage the Microsoft Technology Stack – Gartner Analysis of Dynamics CRM

    CRM SoftwareBlog
    Gartner, one of the world’s leading information technology research and advisory companies, recently completed an independent Analysis of Microsoft’s Dynamics CRM offerings and the report’s number one recommendation is at the heart of Microsoft’s CRM strategy: “Any size company that has a Microsoft...
    on 8 Jul 2011

  • Blog Post: Dynamics CRM: Improving Customer Relationships in an Over-Connected World

    CRM SoftwareBlog
    With a fast evolving market, businesses are expected to keep up with all their customers’ needs.  How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels.  The problem now...
    on 4 Aug 2011

  • Blog Post: Dynamics CRM Fits the Bill for Productivity, Security, and Reliability

    CRM SoftwareBlog
    Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders...
    on 16 Dec 2011

  • Blog Post: Mobile CRM Means Anywhere, Anytime, Any Device

    CRM SoftwareBlog
    “The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson   Did you ever get a call from a customer while on the road and wish you had access to all your past calls and notes?  Have you ever been at a customer’s site and heard “How much of a specific...
    on 31 May 2012

  • Blog Post: Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook

    CRM SoftwareBlog
    Your Forecast is Clear and Bright with Conditional Formatting in Microsoft Dynamics CRM for Outlook   One of the best and latest features in Microsoft Dynamics CRM for Outlook is the capability to apply conditional formatting to records in a view. Conditional formatting is available when using the...
    on 13 Jul 2012

  • Blog Post: Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies

    CRM SoftwareBlog
    At the heart of every high tech company are front-and back-office business pro­cesses that are ripe for unifying.  With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
    on 18 Jul 2012

  • Blog Post: Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM

    CRM SoftwareBlog
    When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market.  There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
    on 31 Jul 2012

  • Blog Post: Microsoft Dynamics CRM + Broadlook = The Perfect Match

    CRM SoftwareBlog
    We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal.  Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
    on 30 Aug 2012

  • Blog Post: The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com

    CRM SoftwareBlog
    Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products.  Sitting in my seat on the plane making my way back to Detroit...
    on 24 Sep 2012

  • Blog Post: My 3 Favorite Microsoft Dynamics CRM December 2012 Service Update Features

    CRM SoftwareBlog
    “What is actual is actual only for one time, and only for one place.” – T. S. Eliot   Microsoft continues to make a significant investment in Microsoft Dynamics CRM in three main areas of applications, experiences and platform.  The recent Microsoft Dynamics CRM December 2012 Service Update has made...
    on 28 Dec 2012

  • Blog Post: Top 6 Most Popular CRM Blog Posts by Turnkey Technologies, Inc. in 2012

    CRM SoftwareBlog
    “Men at some time are masters of their fates” – William Shakespeare   Turnkey Technologies, Inc. has enjoyed sharing great information and insights about Microsoft Dynamics CRM and CRM Software on the CRM SoftwareBlog.com in 2012.  The main purpose has always been to inform the reader, give a unique...
    on 16 Jan 2013

  • Blog Post: Streamlining the Sales Team Processes with Microsoft Dynamics CRM

    CRM SoftwareBlog
    A thriving and very active employment resource firm was experiencing some major obstacles and issues regarding their existing customer relationship software.  Having been on SalesForce.com for almost seven years, it was clearly evident they needed a more user-friendly CRM program. This company turned...
    on 24 Jan 2013

  • Blog Post: My Favorite CRM Button

    CRM SoftwareBlog
    With all the great functionality packed into Dynamics CRM , I realized the other day that I have one favorite. This gem of functionality can be unleashed with one little button. It’s not a button that controls some great fancy customization we created (although we have a few of those). It is a...
    on 31 Jan 2013

  • Blog Post: Microsoft Dynamics CRM 2011 – Mobility to Empower Your Sales Team

    CRM SoftwareBlog
      “Perserverance is a great element of success. If you only knock long enough and loud enough at the gate, you are sure to wake up somebody.” – Henry Wadsworth Longfellow   The last thing you want to hear before walking into your customer’s office is, “Your Company’s service...
    on 22 Feb 2013

  • Blog Post: CRM for Residential Construction: Building Competitive Advantage with CRM in the Homebuilding Industry

    CRM SoftwareBlog
    After several years of challenging market conditions, the residential homebuilding industry seems to have turned a corner and begun to rebound.  Firms that have invested in technology to help them drive revenue and margin will be positioned to outperform their competitors as the market returns to health...
    on 4 Mar 2013

  • Blog Post: Convergence 2013 Schedule Recommendations – IT Professional Track

    CRM SoftwareBlog
    March 18-21, 2013 | New Orleans, LA  About Convergence  As the premier event for the Microsoft Dynamics Customer and Partner business community, Convergence is where opportunity and innovation meet to deliver real business value. It’s the chance to make key business connections and to discover the...
    on 11 Mar 2013

  • Blog Post: Implementing Dynamics CRM on an Enterprise Scale? Consider the “Hub and Spoke” Method

    CRM SoftwareBlog
    Implementing Microsoft Dynamics CRM across an entire company can produce significant customer management and cost cutting benefits. However, this kind of large scale implementation comes with some very specific (and potentially difficult) challenges, such as the need for functional diversity between...
    on 21 Mar 2013

  • Blog Post: What Does Your Sales Team Know?

    CRM SoftwareBlog
    The phone call started like this— Caller: “Hi Ken, I’m <her name is redacted to protect the innocent> and I’m your new account executive. Do you have a minute? I want to share with you all the great new stuff we have going on this year.” Sound familiar? This call was from...
    on 28 Mar 2013

  • Blog Post: The ABCs of CRM: What You Should Know About Activity Based Costing

    CRM SoftwareBlog
    “The value of an idea lies in the using of it.” Thomas A. Edison I love this quote.  Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc.  But there is one idea that warrants more consideration in the CRM (customer relationship...
    on 17 Apr 2013

  • Blog Post: CRM at Your Fingertips 24/7 with MOBILE CRM

    CRM SoftwareBlog
    “He who walks in the middle of the road gets hit from both sides.”  – George P. Schultz   Do you ever have those times when you are out of the office and run into a situation where you wish you had your office with you? Have you had a customer ask you a specific question and you couldn’t answer it...
    on 6 May 2013
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