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Related Posts
Blog Post:
Microsoft Dynamics CRM Simplifies Moving to the Cloud
CRM SoftwareBlog
If your company or organization is thinking of investing in (or upgrading) a Customer/Membership Management System (CRM), you’ve probably heard about Microsoft Dynamics CRM Online and cloud computing. CRM Online has been the main focus of Microsoft for some time and seems to be the future of how we conduct...
on
23 Feb 2011
Blog Post:
Maximize Revenue by Aligning your Sales and Marketing Teams Through Dynamics CRM
CRM SoftwareBlog
In light of the success of our recent webinar, Four Steps to Align Sales and Marketing , I thought I’d write a brief post outlining the information we covered. As I thought more about the webinar, I started to realize that one important issue wasn’t completely addressed: why your Sales and Marketing...
on
28 Mar 2011
Blog Post:
Agile Thoughts for the Dynamic CRM Implementation
CRM SoftwareBlog
Working for a business that implements a brisk volume of accounting and CRM systems, it’s clear that there are significant differences in how these systems are developed and rolled out. These differences are seen throughout the entire implementation process from design and development to go-live. Understanding...
on
13 May 2011
Blog Post:
Microsoft Dynamics CRM vs. Salesforce’s Sales Cloud – Part 1: Real-Time Collaboration Comparison
CRM SoftwareBlog
I love playful competition, but I’m not a big fan of rivalries. Specifically, I don’t appreciate the false representations and imbalanced criticisms that sometimes accompany them. In Los Angeles, there’s a huge college rivalry between USC and UCLA. Some of the things people from each side say about the...
on
30 May 2011
Blog Post:
What CRM Means to Government Agencies
CRM SoftwareBlog
I often get this question from people “What is CRM? What does it really do?” It is a tough question to answer. It is easy to say that it can help sales and marketing. But when I look at our client success stories , it is so much more than just a sales and marketing application. I thought I would...
on
31 May 2011
Blog Post:
Effective Customer Segmentation Helps Move Sales Quickly Through Cycle
CRM SoftwareBlog
I was invited on-site to meet with a new client’s marketing department and hear about their challenges with customer segmentation. They are an international distribution company, headquartered in Philadelphia, PA, implementing Microsoft Dynamics CRM. They have two challenges with customer segmentation...
on
30 Jun 2011
Blog Post:
Leverage the Microsoft Technology Stack – Gartner Analysis of Dynamics CRM
CRM SoftwareBlog
Gartner, one of the world’s leading information technology research and advisory companies, recently completed an independent Analysis of Microsoft’s Dynamics CRM offerings and the report’s number one recommendation is at the heart of Microsoft’s CRM strategy: “Any size company that has a Microsoft...
on
8 Jul 2011
Blog Post:
CRM Showdown, Round 2! Microsoft Dynamics CRM Online 2011 Vs. Salesforce.com
CRM SoftwareBlog
In our last post, CRM Showdown, Round 1! Microsoft Dynamics CRM Online 2011 Vs. Salesforce.com , we compared and contrasted some of the features included with Microsoft and Salesforce.com’s Customer Relationship Management (CRM) products, Microsoft Dynamics CRM Online 2011 and Salesforce.com. We let...
on
19 Sep 2011
Blog Post:
Microsoft Dynamics CRM: The Environmentally-Friendly Application
CRM SoftwareBlog
When people think of CRM systems, the first thoughts that usually pop into their minds might revolve around customer relationships, cost savings, or technological capabilities. However, there is another benefit that is often overlooked, and that involves caring for the environment. Microsoft Dynamics...
on
19 Sep 2011
Blog Post:
Dynamics CRM Fits the Bill for Productivity, Security, and Reliability
CRM SoftwareBlog
Companies investing in CRM solutions should focus on the tangible benefits they receive such as improved user productivity, enhanced customer service delivery, and integrations to current systems. In their research, organizations must determine which CRM providers are contenders and which are pretenders...
on
16 Dec 2011
Blog Post:
xRM: Extending the Scope of Microsoft Dynamics CRM
CRM SoftwareBlog
Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition. According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers. With that, let...
on
21 Mar 2012
Blog Post:
Top Reasons Microsoft Mobile CRM Means a More Productive Workforce
CRM SoftwareBlog
For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data for both on-premise and online Microsoft CRM clients. For many companies who have already implemented a 3rd party Mobile...
on
28 Apr 2012
Blog Post:
Microsoft Dynamics CRM 2011 Improves Data Import Wizard
CRM SoftwareBlog
Anyone who has experienced the import capabilities of Microsoft Dynamics CRM prior to the latest release (2011) will undoubtedly agree that they were not only sub-par but for the most part extremely frustrating and almost unusable. With the latest release, the out of the box import wizard has been...
on
31 May 2012
Blog Post:
Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies
CRM SoftwareBlog
At the heart of every high tech company are front-and back-office business processes that are ripe for unifying. With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
on
18 Jul 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Right on Time with Report Scheduling using Microsoft Dynamics CRM
CRM SoftwareBlog
Organizations rely on accurate and timely information to make informed business decisions, and Microsoft Dynamics CRM 2011 includes a powerful reporting engine for report generation. Traditionally, the generation of reports is the responsibility of a system user and they were run upon request or at...
on
1 Aug 2012
Blog Post:
Even More with Even Less – Are You Kidding Me?
CRM SoftwareBlog
As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future. Not unlike our private sector counterparts, Associations and Nonprofits...
on
16 Aug 2012
Blog Post:
Security and Compliance with Microsoft Dynamics CRM (HIPAA & ISO27001)
CRM SoftwareBlog
As one of Microsoft’s top partners working with pharmaceutical companies and medical device manufacturers , Armanino Consulting has had many recent inquiries about HIPAA and other data compliance requirements as they pertain to Microsoft CRM Online. As the US heads towards electronic medical records...
on
20 Aug 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match (Part 2)
CRM SoftwareBlog
In our earlier blog we wrote about Broadlook’s phenomenal Contact Capture tool . Now I’d like to tell you about Broadlook’s Profiler tool which I think is even cooler than Contact Capture. Broadlook’s Profiler will mine data information for you from the internet so you can ensure you have accurate...
on
7 Sep 2012
Blog Post:
The Benefits Reaped when Companies Switch to Microsoft Dynamics CRM from Salesforce.com
CRM SoftwareBlog
Having had the opportunity and pleasure of attending the Microsoft Dynamics Partner Event in Fargo, N.D. this past week, it really makes me so proud and excited about promoting the Microsoft Dynamics Platforms and the benefits of the products. Sitting in my seat on the plane making my way back to Detroit...
on
24 Sep 2012
Blog Post:
What’s Working in Marketing Workshop by Panel of Experts Recap
CRM SoftwareBlog
Recently I attended an interesting marketing workshop hosted by Walsh College . Featuring a panel of four marketing, advertising, public relations, social media, and face-to-face marketing experts, they discussed what tactics they are currently seeing as producing the best results for small and medium...
on
11 Oct 2012
Blog Post:
Microsoft Dynamics CRM Dashboards – Your Clear View to Analyzing
CRM SoftwareBlog
A couple of months ago, a friend (and client) of ours accompanied my boyfriend and me to a local car show. The gentlemen are extreme classic car enthusiasts and attend these outdoor shows with much enthusiasm, vigor, and animation. The joy on their faces as they review all the automobiles, walking up...
on
20 Dec 2012
Blog Post:
My 3 Favorite Microsoft Dynamics CRM December 2012 Service Update Features
CRM SoftwareBlog
“What is actual is actual only for one time, and only for one place.” – T. S. Eliot Microsoft continues to make a significant investment in Microsoft Dynamics CRM in three main areas of applications, experiences and platform. The recent Microsoft Dynamics CRM December 2012 Service Update has made...
on
28 Dec 2012
Blog Post:
Streamlining the Sales Team Processes with Microsoft Dynamics CRM
CRM SoftwareBlog
A thriving and very active employment resource firm was experiencing some major obstacles and issues regarding their existing customer relationship software. Having been on SalesForce.com for almost seven years, it was clearly evident they needed a more user-friendly CRM program. This company turned...
on
24 Jan 2013
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