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Related Posts
Blog Post:
Dynamics CRM: Improving Customer Relationships in an Over-Connected World
CRM SoftwareBlog
With a fast evolving market, businesses are expected to keep up with all their customers’ needs. How are you supposed to keep up when there are new channels popping up every day? While your customers are more connected, they may not want to be contacted through all those channels. The problem now...
on
4 Aug 2011
Blog Post:
CRM for Associations: A New Era in Member Engagement and Revenue Generation
CRM SoftwareBlog
Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
on
19 Jan 2012
Blog Post:
Customer Relationship Management and the BYOD Revolution
CRM SoftwareBlog
Are you bringing your iPad or favorite Android gadget to work? You are not alone. According to most analysts, bring-your-own-device or BYOD is happening right now. Enterprise workers are quite dependent on their personal smartphones and tablet computers, constantly finding new applications for them...
on
26 Mar 2012
Blog Post:
Clean Up Your Microsoft Dynamics CRM Data with Duplicate Detection
CRM SoftwareBlog
In setting up a Microsoft Dynamics CRM project, data quality can take a backseat to other business concerns. That is pretty understandable in most get-it-done-yesterday sales environments. But Microsoft CRM makes one data quality issue, data duplication detection so easy to implement you’ll probably...
on
28 Apr 2012
Blog Post:
Part I: Dynamics CRM 2011 Connections for Creating Relationships
CRM SoftwareBlog
Anyone who’s ever joined a social network quickly realizes that one of the most valuable features is the relationships created in the community. You friend someone, and then you’ll show up in your new buddy’s friends list, and vice-versa. Connections, a feature in Microsoft Dynamics CRM 2011, takes...
on
11 Jul 2012
Blog Post:
Yammer and Microsoft Dynamics CRM to Join Forces
CRM SoftwareBlog
With the big (but expected) announcement that Microsoft will purchase Yammer, Microsoft Dynamics CRM users can expect to see more social communications functions in the coming years. Yammer will find a home in the Microsoft Office Division, and according to the press release, Redmond “plans to accelerate...
on
30 Jul 2012
Blog Post:
Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM
CRM SoftwareBlog
When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market. There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
on
31 Jul 2012
Blog Post:
Microsoft Dynamics CRM + Broadlook = The Perfect Match
CRM SoftwareBlog
We recently began using a set of solutions in our internal Microsoft Dynamics CRM system that has just been phenomenal. Since starting to utilize Broadlook’s Contact Capture, we no longer have to undergo mundane and time consuming data entry tasks to create new contact records into our Microsoft Dynamics...
on
30 Aug 2012
Blog Post:
Pre-defined Sales Processes Come to Microsoft Dynamics 2012
CRM SoftwareBlog
Microsoft Dynamics CRM has always bundled in some templates and other workflows. For the update to Dynamics CRM 2012, there are powerful pre-defined workflows for sales processes . Specifically, the Dynamics team has included three workflows for lead, opportunity, and sales management. Of course, you...
on
4 Dec 2012
Blog Post:
Looking to Have Multiple CRM Instances; Why Not Try Dynamics CRM?
CRM SoftwareBlog
Sometimes you may have separate Dynamics CRM installations or instances to help better run your organization. Different departments use CRM software for different reasons. For example, your marketing and sales departments will use it for your customers, suspects and prospects. In order to manage the...
on
18 Jan 2013
Blog Post:
Governmental Agencies as CRM Users: Citizen Relationship Management
CRM SoftwareBlog
Last time, we talked about schools turning to CRM software to manage recruitment, communication, and retention. Similarly, governmental agencies of all sizes are turning to CRM software to increase efficiency and productivity and to save tax dollars. For these users, CRM stands for Citizen Relationship...
on
17 Apr 2013