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Microsoft Dynamics CRM

Microsoft Dynamics CRM
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  • Blog Post: Important Changes to the Microsoft Dynamics CRM Release Cycle

    CRM SoftwareBlog
    Microsoft recently (May 2011) issued an updated ‘Statement of Direction’ for its flagship CRM solution Microsoft Dynamics CRM . One of the major points in the statement, which relates to Microsoft Dynamics CRM Online as well as on-premise, is that there are changes to the product’s release cycle. From...
    on 19 May 2011

  • Blog Post: For SFA –Dynamics CRM is a Leader and Visionary

    CRM SoftwareBlog
    According to Gartner researchers, more and more organizations are evaluating sales force automation (SFA) software solutions not only for opportunity management, but also for sales effectiveness and sales performance improvement.  In light of this shift, Gartner has placed Microsoft Dynamics CRM in their...
    on 20 Jul 2011

  • Blog Post: Dynamics CRM: Bringing the Cloud to You

    CRM SoftwareBlog
    In order for the mass transition to cloud computing to occur, it’s imperative that CIO’s get comfortable with the security surrounding this new form of IT. After learning about the security safeguards in place, CIO’s won’t be as apprehensive when starting the transition from the traditional client/server...
    on 15 Aug 2011

  • Blog Post: xRM: Your Guidebook to Finding the Right CRM Solution

    CRM SoftwareBlog
    Figuring out whether to purchase or build from scratch an enterprise business application is a decision that many companies have faced. Thankfully, that decision has been made easier with the introduction of the Microsoft xRM application platform. With the xRm application platform, your company will...
    on 15 Aug 2011

  • Blog Post: Microsoft’s Aggressive Cloud CRM Strategy Pays Off for Adopters

    CRM SoftwareBlog
    Unlike other cloud solutions vendors, Microsoft has taken a broad approach to their cloud development, focusing on a strategy that reflects real business needs by including infrastructure, platform, and application layers.  Because of this, Microsoft’s cloud CRM solution, Dynamics CRM Online, extends...
    on 29 Aug 2011

  • Blog Post: Need a Lift Getting Your Organization to the Cloud? Consider a CRM Online Starter Package

    CRM SoftwareBlog
    Are you a small business owner who needs sales force automation but are not sure how to get started? Maybe you experimented with the Dynamics CRM Online Free Trial, but realized you need some help understanding the basics of CRM and applying them to your organization’s needs? Well now you have affordable...
    on 30 Aug 2011

  • Blog Post: Microsoft Dynamics CRM: The Environmentally-Friendly Application

    CRM SoftwareBlog
    When people think of CRM systems, the first thoughts that usually pop into their minds might revolve around customer relationships, cost savings, or technological capabilities.  However, there is another benefit that is often overlooked, and that involves caring for the environment.   Microsoft Dynamics...
    on 19 Sep 2011

  • Blog Post: Cloud, Cloud, Cloud – Cloud CRM is NOT New – And How Does This Relate to Star Trek?

    CRM SoftwareBlog
    Given all the hoopla about software in THE CLOUD, you might think it was a new phenomenon.  Not so.  Salesforce.com was founded in 1999.  Yes, you read that correctly.  That’s 12 almost 13 years ago.  And it was never an on premises solution, it was cloud-based.  Call it SaaS (Software as a Service)...
    on 15 Nov 2011

  • Blog Post: CRM for Associations: A New Era in Member Engagement and Revenue Generation

    CRM SoftwareBlog
    Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
    on 19 Jan 2012

  • Blog Post: xRM: Extending the Scope of Microsoft Dynamics CRM

    CRM SoftwareBlog
    Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition.  According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers.  With that, let...
    on 21 Mar 2012

  • Blog Post: How to Capture the Advantages of Cloud Computing While Avoiding the Risks

    CRM SoftwareBlog
    You’ve heard them before, the advantages of cloud computing are plentiful, but you also need to be wary of the potential risks. One way to do this is to ask the right questions: Should you be looking at Software as a Service (SaaS), Infrastructure as a Service (IaaS) or Platform as a Service (PaaS...
    on 23 Mar 2012

  • Blog Post: How to Align Dynamics CRM with Your Sales Team

    CRM SoftwareBlog
    In speaking with many clients and prospects, we often find that their CRM system does not support their internal sales process or, in essence, their sales team.  This can be caused by a number of reasons, including the system being too difficult to understand and/or complex to use.  Another challenge...
    on 17 Apr 2012

  • Blog Post: Top Reasons Microsoft Mobile CRM Means a More Productive Workforce

    CRM SoftwareBlog
    For Microsoft CRM customers, a new cloud based mobile CRM service called Microsoft Dynamics CRM Mobile will soon be available. This service will provide a full view of customer data for both on-premise and online Microsoft CRM clients. For many companies who have already implemented a 3rd party Mobile...
    on 28 Apr 2012

  • Blog Post: Dynamics CRM Addresses Three Key Hurdles for Professional Services Firms

    CRM SoftwareBlog
    Successful professional services organizations have many things in common, regardless of what type of service they deliver.  They offer consulting experience, industry-specific expertise, and project insight and guidance that clients can’t wrap up and take back to their office.  However, inherent in...
    on 22 May 2012

  • Blog Post: Mobile CRM Means Anywhere, Anytime, Any Device

    CRM SoftwareBlog
    “The world is all gates, all opportunities, strings of tension waiting to be struck.” –Ralph Waldo Emerson   Did you ever get a call from a customer while on the road and wish you had access to all your past calls and notes?  Have you ever been at a customer’s site and heard “How much of a specific...
    on 31 May 2012

  • Blog Post: Leveraging Microsoft Dynamics ERP and CRM at High Tech Companies

    CRM SoftwareBlog
    At the heart of every high tech company are front-and back-office business pro­cesses that are ripe for unifying.  With all of today’s investment in enterprise applications, it still puzzles me how often I find global high tech companies with enterprise resource planning (ERP) and customer relationship...
    on 18 Jul 2012

  • Blog Post: Find Out Why Microsoft Dynamics CRM Is a STAR

    CRM SoftwareBlog
    Microsoft recently announced the availability of the Trust Center for Microsoft Dynamics CRM Online , a Web site that provides in-depth information about the privacy and security practices for its CRM online service. We’ve heard much about the concerns that many companies have regarding data security...
    on 1 Aug 2012

  • Blog Post: Even More with Even Less – Are You Kidding Me?

    CRM SoftwareBlog
    As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future.  Not unlike our private sector counterparts, Associations and Nonprofits...
    on 16 Aug 2012

  • Blog Post: Security and Compliance with Microsoft Dynamics CRM (HIPAA & ISO27001)

    CRM SoftwareBlog
    As one of Microsoft’s top partners working with pharmaceutical companies and medical device manufacturers , Armanino Consulting has had many recent inquiries about HIPAA and other data compliance requirements as they pertain to Microsoft CRM Online.  As the US heads towards electronic medical records...
    on 20 Aug 2012

  • Blog Post: Is Dynamics CRM Too Big for My Business?

    CRM SoftwareBlog
    No matter what you do or how long you’ve been doing it, every business has customer or contact data that you need to manage to maintain relationships and win sales.  That means that any business, regardless of size, can benefit from a customer relationship management (CRM) software solution . One of...
    on 22 Aug 2012

  • Blog Post: Everything You Need to Know About Microsoft Dynamics CRM Online

    CRM SoftwareBlog
    Microsoft’s commitment to the cloud is clear and the Microsoft Dynamics CRM Online service is a testament to Microsoft’s vision of where business applications should live – in Microsoft’s cloud . The service is hosted in highly secure, Microsoft-owned and managed data centers and provides a 99.9 percent...
    on 30 Aug 2012

  • Blog Post: Be Nimble and Be Quick: Microsoft Dynamic CRM Implementations

    CRM SoftwareBlog
    As an organization that performs a high volume of CRM implementations, we understand there are many different ways to roll these systems out.  Whether it is design, development, or go-live ( or anywhere in-between), the best approach for your own implementation is understanding how those phases are different...
    on 27 Sep 2012

  • Blog Post: Microsoft Dynamics CRM and Data Security in a Virtual World

    CRM SoftwareBlog
    Data security is an important element of CRM deployments that is often overlooked. However, it is important to discuss this as it offers numerous benefits to the client such as accelerated user adoption and improved business process design. Stay focused as you develop your CRM implementation plan since...
    on 25 Feb 2013

  • Blog Post: Product of the Month…CRM Data Grid Control by AbleBridge

    CRM SoftwareBlog
    At P2 Automation, we’re all about productivity, and we’re always on the lookout for tools that will provide greater capacity and improved efficiency.  If you’re a Microsoft CRM user, you’ll definitely appreciate our latest find…the Data Grid Control from AbleBridge.  The Data Grid Control is a flexible...
    on 3 Apr 2013

  • Blog Post: The ABCs of CRM: What You Should Know About Activity Based Costing

    CRM SoftwareBlog
    “The value of an idea lies in the using of it.” Thomas A. Edison I love this quote.  Ideas abound, especially in this day and age with the speed of technology change, new communication mechanisms, etc.  But there is one idea that warrants more consideration in the CRM (customer relationship...
    on 17 Apr 2013
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