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Microsoft Dynamics CRM
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  • Blog Post: 5 Hours of Microsoft Dynamics CRM Training and Information

    CRM SoftwareBlog
    Is your organization currently using or evaluating Microsoft Dynamics CRM ? If so, you won’t want to miss 5 hours of Microsoft Dynamics CRM training and information that will be presented at OTT, Inc.’s 2011 Summit, on Monday, November 14, 2011! OTT, Inc.’s annual Summit delivers a unique educational...
    on 19 Oct 2011

  • Blog Post: CRM for Associations: A New Era in Member Engagement and Revenue Generation

    CRM SoftwareBlog
    Associations of all sizes are struggling to find new revenue streams and better connect with their members. In fact, many associations are looking beyond the traditional AMS (Association Membership Management) systems for sales, marketing, and service management and in favor of a “CRM for Associations...
    on 19 Jan 2012

  • Blog Post: Creating a Dynamic Newsletter with CRM & ClickDimensions

    CRM SoftwareBlog
    In today’s business environment, marketing teams are like a lot of other teams, they are trying to do more with less.  As additional marketing outlets become available through the advent of social media, marketing teams are pushed to do even more with less.  How is this possible?  What will be the outcome...
    on 24 Feb 2012

  • Blog Post: McGladrey Showcases Accelerators for Microsoft Dynamics™ CRM at Convergence

    CRM SoftwareBlog
    McGladrey has been implementing Microsoft Dynamics™ CRM solutions since the release of version 1.0.  Our consultants average 15+ years experience and with this experience, we have developed accelerators for the Microsoft Dynamics™ CRM solutions. SmartStart for Microsoft Dynamics™ CRM is designed to...
    on 16 Mar 2012

  • Blog Post: xRM: Extending the Scope of Microsoft Dynamics CRM

    CRM SoftwareBlog
    Before delving into the details of xRM and how to put it to work for your organization, it’s important for establish a common definition.  According to Wikipedia, xRM is a strategy that takes CRM one step further, focusing on managing all relationships – not just those with customers.  With that, let...
    on 21 Mar 2012

  • Blog Post: How to Align Dynamics CRM with Your Sales Team

    CRM SoftwareBlog
    In speaking with many clients and prospects, we often find that their CRM system does not support their internal sales process or, in essence, their sales team.  This can be caused by a number of reasons, including the system being too difficult to understand and/or complex to use.  Another challenge...
    on 17 Apr 2012

  • Blog Post: How to Achieve High Goals with a Rapid Deployment Microsoft Dynamics CRM or xRM

    CRM SoftwareBlog
    Our Detroit Tigers had a great game for their opening day, beating out the Red Sox 3-2. It was a beautiful day to be at the ballpark and witness our top players in action. An amazing catch by Miguel Cabrera got the crowd roaring. And that roar increased to a high when Austin Jackson sealed the win with...
    on 25 Apr 2012

  • Blog Post: Microsoft Dynamics CRM Excels with Higher Education

    CRM SoftwareBlog
    As a Microsoft Dynamics CRM Consultant , I get to work with a lot of great businesses and see a lot of flexibility in their use and application of Microsoft Dynamics CRM 2011.  My most recent example is with an educational institution. A lot of the CRM implementations that I work on focus on the sales...
    on 22 May 2012

  • Blog Post: 3 Powerful Things AbleBridge Did for Microsoft Dynamics CRM Customers in June

    CRM SoftwareBlog
    1. Implemented Microsoft Dynamics CRM for an Insurance agency that needed to replace their current CRM / Agency Management System. Migrated all the data from the legacy agency management systems, recreated four key reports and trained all users on Microsoft Dynamics CRM in less than a week. Created...
    on 20 Jun 2012

  • Blog Post: Top 10 Reasons to Choose Microsoft Dynamics CRM

    CRM SoftwareBlog
    World-class customer experiences begin with your people. By giving your people the right tools to boost their productivity and amplify their impact, they can drive your organization to achieve your goals and generate maximum return. The top reasons organizations choose Microsoft Dynamics CRM to create...
    on 4 Jul 2012

  • Blog Post: 6 Reasons Why Project Managers Need Microsoft Dynamics CRM

    CRM SoftwareBlog
    As many construction companies are in the business of managing projects, not relationships, they can sometimes be mistaken in thinking they don’t need a CRM system to help manage their projects. Many people consider CRM to be a sales and marketing tool, used to manage leads and contact lists. However...
    on 9 Jul 2012

  • Blog Post: Microsoft Dynamics CRM and Custom Apps for the iPad

    CRM SoftwareBlog
    As mentioned in our previous blog post , the iPad is becoming more and more popular in the business world.  According to a study by Business Journals released in May of this year , iPad usage nearly quadrupled among small businesses in 2011.  And according to a January article in Forbes , Apple and the...
    on 13 Jul 2012

  • Blog Post: Quotes Made Easy for Our Energy Distributors with Microsoft Dynamics CRM

    CRM SoftwareBlog
    New functionality in the Energy Solution powered by Microsoft Dynamics CRM makes creating a quote easy.  But if you’re not an energy distributor, there’s still value for you to keep reading.  By utilizing the XRM capability, you can customize your own sales module to meet your needs.  Quotes are essential...
    on 16 Jul 2012

  • Blog Post: Getting Results: Driving Revenue and Serving Customers with Microsoft Dynamics CRM

    CRM SoftwareBlog
    When it comes to Customer Relationship Management (CRM) software, it is common knowledge that Microsoft Dynamics CRM is one of the leading products on the market.  There are a multitude of reasons for this, from the benefits it offers to the rich functionality it provides as well as the backing of a...
    on 31 Jul 2012

  • Blog Post: Even More with Even Less – Are You Kidding Me?

    CRM SoftwareBlog
    As the terrific ASAE Annual Meeting 2012 was winding to a close, it occurred to me that the trends that began in 2008 as the economy turned south might just be here to stay in the Association Community- at least for the near future.  Not unlike our private sector counterparts, Associations and Nonprofits...
    on 16 Aug 2012

  • Blog Post: Extending Dynamics CRM for Project Management

    CRM SoftwareBlog
    One of the greatest benefits of Microsoft Dynamics CRM is the ability to extend the system beyond traditional Customer Relationship Management work.  Companies have the ability to create new entities unique to their business and actually track operational processes.  These could be internal project management...
    on 18 Oct 2012

  • Blog Post: AbleBridge Solves Business Challenges with Microsoft Dynamics CRM

    CRM SoftwareBlog
    We’ve been evangelizing the value proposition of the Microsoft Dynamics CRM platform for quite some time now.  Any business can mold a business solution specific to the relationships they need to manage.  The concept of XRM ( X = Anything Relationship Management ) is one we’ve been talking about for...
    on 20 Oct 2012

  • Blog Post: Customize CRM for YOUR Needs

    CRM SoftwareBlog
    CRM, Customer Relationship Management.  It certainly is a buzz phrase and now much more of a necessity than an optional management technique.  So how can you stand out with CRM if everyone has it?  Simple state, make CRM, Your CRM. As a Microsoft Dynamics CRM Certified Gold Partner we have helped hundreds...
    on 1 Nov 2012

  • Blog Post: Using LEGOs to Help Explain xRM and the Microsoft Dynamics CRM Platform

    CRM SoftwareBlog
    Microsoft provides the rich foundation, the various interconnecting blocks, and the many special pieces to easily extend Microsoft Dynamics CRM .  Using Microsoft Dynamics CRM as a platform and extending CRM to meet new and different business needs is often referred to as xRM . I always enjoyed playing...
    on 9 Jan 2013

  • Blog Post: 3 Reasons to Attend Microsoft Convergence 2013

    CRM SoftwareBlog
    Convergence 2013 is coming to New Orleans, March 18-21.  This is the biggest Microsoft Dynamics Customer Conference event of the year with over 10,000 attendees and I encourage you to attend.  You and your teammates will: Learn to get the most out of your Microsoft Dynamics solution.   You’ll have...
    on 16 Jan 2013

  • Blog Post: My Favorite CRM Button

    CRM SoftwareBlog
    With all the great functionality packed into Dynamics CRM , I realized the other day that I have one favorite. This gem of functionality can be unleashed with one little button. It’s not a button that controls some great fancy customization we created (although we have a few of those). It is a...
    on 31 Jan 2013

  • Blog Post: Extending CRM – The Best Strategy to Manage Your Business Relationships

    CRM SoftwareBlog
    Have you ever imagined if your customer relationship management software could manage not only manage customers but also other relationships across your business units? What if your CRM system could be tailored to suit your specific business at a price equal to a packaged software or if your CRM could...
    on 21 Feb 2013

  • Blog Post: Custom Entities vs. Existing Entities in Dynamics CRM 2011

    CRM SoftwareBlog
    Dynamics CRM 2011 has the ability to effectively manage far more data than just account and contact information as the name might imply. With some basic customization, it can handle data of just about any type, this concept has become known as “xRM” or “Anything” Relationship Management. Existing record...
    on 28 Feb 2013

  • Blog Post: xRM – Microsoft’s “Anything” Framework – A Dream SMB Solution!

    CRM SoftwareBlog
    What type of system is right for small business? Every small business is different; each has specific information that is critical to the top and bottom line. Successfully managing, relating, tracking, and alerting on this critical business data ranging from customers, contacts, students, vendors to...
    on 6 Mar 2013

  • Blog Post: Why is Microsoft Dynamics CRM the Best Platform for a Project Management Tool?

    CRM SoftwareBlog
    The promise of Microsoft Dynamics CRM goes beyond sales and marketing. It’s a well-knit platform upon which our project management software is built. If you’re in the business of managing projects, consider it as a must-have feature, not a nice-to-have add-on. Recently, it caused a sensation when Kirill...
    on 18 Mar 2013
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