Finding records

Last post 05-27-2008 12:11 PM by BillP. 1 replies.
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  • 05-27-2008 7:33 AM

    • NM760
    • Top 500 Contributor
    • Joined on 05-27-2008
    • Posts 2

    Finding records

    I have been using CRM for the last 8 months now and we find it increasingly difficult to search for records.

     What is the best way to do this if you dont know whether the contact is a lead, opportunity or account.  Its seems such a long process for a simple task.

    Any ideas?

     

  • 05-27-2008 12:11 PM In reply to

    • BillP
    • Top 25 Contributor
    • Joined on 01-24-2008
    • Redmond, WA
    • Posts 23

    Re: Finding records

    Thanks for the great feedback.  Search is an area we are investing in for future versions of our software.  In the interim, we have several solutions available to show how to implement a single search per object.  I believe some have been uploaded to Codeplex (http://codeplex.com) while others are provided by our partners like C360 solutions (http://c360.com).

     

     

    Bill Patterson
    Director, Product Management
    Microsoft Dynamics CRM Online
    (o) 425.722.7987
    (e) bpatter@microsoft.com
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