4.0 emails are getting automatically tracked in crm and i don't want them to be

Last post 08-15-2008 8:08 AM by Greg Wartes. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • 08-11-2008 3:02 PM

    4.0 emails are getting automatically tracked in crm and i don't want them to be

    hi,

    i am having a difficult time with this one.  emails are getting autmatically tracked in CRM, even though in my personal options i say that i don't want this to happen.  anyone have solution for that?

  • 08-12-2008 2:00 PM In reply to

    Re: 4.0 emails are getting automatically tracked in crm and i don't want them to be

     Hi,

    -Check User Settings

    -Check Email router

    -Check Forwarding rules

    something found?

    regards,

    Rene

  • 08-15-2008 8:08 AM In reply to

    Re: 4.0 emails are getting automatically tracked in crm and i don't want them to be

    Would that be the same instance for the opposite problem?  I am not having all my replys traked in CRM as they were started in CRM through a campaign using a marketting list.  Thanks.

Page 1 of 1 (3 items)