Purchasing Error "line items are not fully matched"

Last post 09-19-2008 7:57 AM by ChristinaGeyerPhillips. 3 replies.
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  • 09-16-2008 8:29 AM

    • Cath
    • Top 500 Contributor
    • Joined on 09-16-2008
    • Posts 4

    Purchasing Error "line items are not fully matched"

    Hi, When trying to receive goods, my purchasing clerk is told that the good have already been received and receives the error "line items are not fully matched" on the Purchasing Invoice edit list... Thanks, Cath
  • 09-16-2008 12:44 PM In reply to

    Re: Purchasing Error "line items are not fully matched"

    HI Cath-

     

    You may have already checked this.  But on the line that is not matched, there should be a yellow hazard sign.  Click on that line, then click the blue expansion arrow to the right of the Match To Shipments header, this will open the Match Shipments to Invoice window.  Make sure that the full amount on the invoice is marked here as matched to receipts.

     

    Take care,

    Christina

     

    Check out my new blog, http://dynamicsgpland.blogspot.com/
  • 09-17-2008 6:32 AM In reply to

    • Cath
    • Top 500 Contributor
    • Joined on 09-16-2008
    • Posts 4

    Re: Purchasing Error "line items are not fully matched"

    Thanks Christina! But when I enter the PO number to, I receive a message informing me that the PO has been fully received. The yellow hazard sign appears but when i click on the blue expansion arrow and the Match Shipments to Invoice window opens, the scrolling window at the bottom is empty! Cath
  • 09-19-2008 7:57 AM In reply to

    Re: Purchasing Error "line items are not fully matched"

    Hi--

     

    There are a lot of possibilities then...

     1.  Have you gone to Transactions>>Purchasing>>Edit Purchase Orders, picked the PO, then picked the line, then clicked on the quantity status icon (the blue and white icon) to see the status?  As it sounds like the amount has already been invoiced.

    2.  Have you gone to Inquiry>>Purchasing>>Purchase Order Documents and selected to view both purchase orders and receipts to see if there was a Shipment/Invoice or separate Shipment and Invoice recorded for the item before?

    3.  To confirm the shipment was posted?  As you cannot invoice until a receipt has been posted for the item.

    4.  If you cannot find any documents suggesting that this was previously invoiced, then you could try running the purchasing reconcile available under Tools>>Utilities.

     Take care,

    Christina

    Check out my new blog, http://dynamicsgpland.blogspot.com/
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