Another user is processing (Payroll) computer checks

Last post 10-23-2008 7:31 AM by ChristinaGeyerPhillips. 1 replies.
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  • 10-15-2008 8:27 AM

    Another user is processing (Payroll) computer checks

    In GP 10 Payroll, I am selecting Utilities -> Mass Update and receiving this message :

    "You cannot update employee information because another user is processing computer checks. Please try again later."

     How can I discover which user is processing the computer checks?

    TIA

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  • 10-23-2008 7:31 AM In reply to

    Re: Another user is processing (Payroll) computer checks

    You can check the following using SQL (let me know if you need more guidance on this part), running it against the company database:

     select * from UPR10200

     

    If no one is actually running a payroll, or has a build in place (you can have users go to Transactions>>Payroll>>Build Checks, and if the Remove Build button is available...they have a build in progress); then there is a routine to run through to clear out the stuck activity.  Let me know if you need it.


    Take care,

    Christina

    Check out my new blog, http://dynamicsgpland.blogspot.com/
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