Is it true that you can't invoice from billable time on cases without an add-on? Out of the box you can only invoice from orders?
Dear Katie,
You can invoice the billable time in the service call entry and see the invoice in the SOP without any add-on.
if you have any inquiry let me know.
BR,
Ahmed
Ahmed & Katie, when I found this post, it is not clear about which Dynamics product this question & answer is related to. Is it Dynamics CRM 4.0, Great Plains, or other?
Thanks,
-Mark