link one email to 6 CRM cases

Last post 11-18-2008 7:52 AM by Laura Ambrose. 0 replies.
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  • 11-18-2008 7:52 AM

    link one email to 6 CRM cases

    I have one email from a client that has 6 separate tasks. I would like to create a case in the CRM for each of the tasks (ie.6 cases) and I would like to have each case associated with the original email. Is this possible? I want the original email to show up in the history for each case.

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