They are around the corner?

Last post 05-09-2008 3:02 PM by BillP. 1 replies.
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  • 05-05-2008 11:12 AM

    • Bruno
    • Top 500 Contributor
    • Joined on 05-05-2008
    • Posts 1

    They are around the corner?

    Been involver with customers for years and frequently via our IT business, I have (re)discover the power of meeting personally with our local business owners and professionals. I really think that it bring great apprehension and direct knowledge in my field witch is marketing. Microsoft have launch a new approach “software & services”, never the less personal communication with people are of importance for us (Microsoft is good with people as well). Money and customers are often just around the corner,  I think that when we cash in our street with are able to communicated better with customers online and somehow identified their personality better to serve and give answers not only on a digital way, but also on a human one which we have learn  around the corner. The result is that you may increase your presence by creating some closeness often difficult to achieve with customers and getting them to return doing business with your company.

  • 05-09-2008 3:02 PM In reply to

    • BillP
    • Top 25 Contributor
    • Joined on 01-24-2008
    • Redmond, WA
    • Posts 9

    Re: They are around the corner?

    Interesting stream.  Gaining a sense of customer beliefs and behavior is certainly an interest for the team and using the power of community is just one investment we are making to help us. What strategies has your form looked at for building such relationships?

    Bill Patterson
    Director, Product Management
    Microsoft Dynamics CRM Online
    (o) 425.722.7987
    (e) bpatter@microsoft.com
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