Welcome to the Dynamics GP Support and Services Blog. This new blog is designed to provide you the insights, knowledge and challenges that our support engineers tackle every day.
I wanted to make sure you were aware of a new, comprehensive troubleshooting guide we have available for Project Accounting billing issues. This document covers the following topics:
1. Data entry problems with billing invoices for Time and Material projects2. Data entry problems with billing invoices for Cost Plus or Fixed Price projects3. Data entry problems with billing invoices for projects that bill fees4. Posting problems with billing invoices for Time and Material projects5. Posting problems with billing invoices for Cost Plus or Fixed Price projects6. Posting problems with billing invoices for projects that bill fees7. The error message - You cannot enter a Batch ID that has unposted receivables transactions8. The drill back from the inquiry window is incorrect
Also included in the Appendix is a SQL script that you can use to see all of the tables a specific billing document exists in. Simply enter your document # and run it against your company database. If you are not able to correct your issue, open a support case and send the file results to Support and we can take a look at it for you!
Find this guide and script using these links -
Customers - Click HERE Partners - Click HERE
Very nice document, really helpful...
btw, I have 1 issue where a bill was posted to a customer for a material purchased via a PO... turns out the PO used an incorrect cost category, now I need to cancel/reverse out the bill. Is that possible, can you help to provide a step by step guide (i'm quite new to this PA module)
That is great to hear that it was helpful to you!
KB 874076 provides steps on how to reverse a billing invoice so I would start there. If you need further help, please post your question on the Forums which is an area better suited for troubleshooting. Thanks!
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