We used the Integration Manager to upload a number of reversing accruals at the end of April, but the reversals are not showing up on the May ledger.
I double checked the .csv upload files, and I made sure the May period was open before making the entries. Is there something obvious that I should know?
Thanks,
Bryan
Did you set a reversing date? The default is on the same date, so override it. For example, JE date of 4/30, you need to set the reversing date to 5/1.
Is the initial posting showing in the April accounts?
Ian.
Ian Stewart MVP - International support for Dynamics GP. Local knowledge, local timelines, local GP talent. Genesys Financial Systems (Europe) Microsoft Gold Certified Partner http://dynamicsgp.wordpress.com/
Did you set a reversing date?
Yes, I double checked. Some other entries reversed properly.
Sorry, not used to posting yet.
[Is the initial posting showing in the April accounts?]
Yes, the first half shows up properly in April This was a series of recurring entries, most of which had posted and reversed in previous months.
Now that I think of it, it's possible we may not have had the new period open before these entries were run. Is there a system log that would tell such details as when a period was opened and closed? In any case, I'm going to assume that is the answer, and watch the results of running this month's recurring entries before any further troubleshooting.
Thanks for your help,
Are the reversing journals sitting in the GL Transaction Entry window? I.e. have you checked whether or not the Reversing Entries posted or are they sitting in work?
If the period was closed, then the journals would not post.
You can set up logs to track this kind of thing using eithre Audit Trails or Activity Tracking, but neithre of these would be implemented as default...you would need to activate them.
Sorry it took so long to respond! We ultimately realized we used the integration for standard entries and not the integration for reversing entries. Unsurprisingly, it works now.
Thanks for the help.