How do you correct a multi-currency payable voucher when wrong exchange rate used?
You void it and re-enter it with the correct rate.
Frank E. Hamelly, MCP, MCITP, MCT, MVP
Thank You for your reply. Since we already paid the voucher, I guess we can't void it right? Are Cr Dr memos recommended at this point if we want the correction in the module and not a GL entry?
Just trying to get the correct department (Voucher) to make an adjustment instead of Financial. More errors occur when the subsequent department corrects the prior departments errors.
You can void the payment, then void the voucher, then start the process all over again. Otherwise, credit and debit memos could work.
Thank You Again! We'll use the memo's. If you have a moment for one more reply, please try and explain (Financial not familiar with that module) why we would have to void the payment also. This is an EFT to Europe and I believe there is a fee for the stop payment request. The voucher and payment are linked and you'd never want that broken?
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