metrics are not available because the microsoft office chart control is missing

This question is not answered

script error 

metrics not available ????????????? i use microsoft office 2010 

give me the solution plzzz 

All Replies
  • Download and install Office Web Components 2003.

    Richard E. Wheeler 2013 and 2014 MVP

    Member Microsoft Academic Alliance

    www.rbsolutions.com Revered Business Solutions Ballston Lake, NY  518-877-0763 x10

  • As Richard says you need to download and install the Microsoft Office 2003 Web Components addin.

    You can download it here


    Author of azurecurve|Ramblings of a Dynamics GP Consultant
    Senior Consultant at Perfect Image Ltd

    Perfect Image/ Dynamics GP
    Tel: +44 (0) 843 289 2656
    1 Kings Manor, Newcastle upon Tyne, NE1 6PA, United Kingdom

  • i downloaded it then  i installed

    but is still not working ... so what can i do ?????

  • is the prop with office 2010 not compatible

  • Office 2010 is not the problem; I run Office 2010 along with GP and have the 2003 Web Components installed.

    Is there an error displayed where the Metrics should be?


    Author of azurecurve|Ramblings of a Dynamics GP Consultant
    Senior Consultant at Perfect Image Ltd

    Perfect Image/ Dynamics GP
    Tel: +44 (0) 843 289 2656
    1 Kings Manor, Newcastle upon Tyne, NE1 6PA, United Kingdom

  • may be the prop in he widows somthing went wrong .. i don't know i 'll try windows 7 then i will check may be the reason is xp

  • There is no other option for your case other than the Office it self and the Office Web Components (OWC), if you installed OWC11 and restarted with the same issue, reinstall the office and reinstall the OWC11, make sure that you are installing the OWC from the following location, keeping in mind that no matter your office version was, OWC11 for office 2003 will fix mentioned error:

    www.microsoft.com/.../details.aspx

    *** If my answer resolved you issue, please verify the answer to make it easy for other users who has the same case ***

    Regards,

     

    Mohammad R. Daoud MVP-MCT

    Have you seen the GP Excel Paste yet? http://di.jo/GPExcelPaste.aspx

  • Please make sure you are logged in as someone with full admin rights to the local drive and insrtall OWC 2003 last. Launch GP while still logged in with admin rights and the metrics will be there. After that you will be able to lg in as any user and the metrics will be there.

    Richard E. Wheeler 2013 and 2014 MVP

    Member Microsoft Academic Alliance

    www.rbsolutions.com Revered Business Solutions Ballston Lake, NY  518-877-0763 x10

  • It worked for me!! thank you