I am utilizing GP 10 and am experiencing an error when trying to post voided payable transactions to the GL. When voiding the transaction, I navigate to the "Void Historical Payables Transaction" in the purchasing module. After voiding the transaction, I post it to the sub-ledger and it creates a transaction that needs to be posted to the GL. However, when I try and post the transaction to the GL I receive an error saying that the entry was not able to be posted. In reviewing the transaction, I noticed that the currency id is not populated and I am not able to update the currency id (section is grayed out).
We are only utilizing a single currency and the payables transaction that is being voided was originally uploaded utilizing Infinia.
I have searched around with no luck in finding a resolution to this other than deleting the entry that was created from the sub ledger and then creating a journal entry and posting to the GL.
Any insights on how I may be able to resolve this would be appreciated.
Questions: In the Posting Setup for Series: Purchasing and Origin: Void Historical Trx do you have checkbox checked beside Post Through General Ledger Files? Also just to confirm the Currency ID in Payables Invoice was same Currency ID as Functional Currency of company?
Yes, the checkbox is checked beside the Post Through General Ledger in the setup for Voiding Historical Transactions. The currency id for the payables invoice was the same currency as the Functional Currency of the Company.
I have not used Infinia but are you using this product instead of Integration Manager for all your payable invoice uploads? Do you know when uploading using Infinia does it save it to batch like Integration manager or does it update tables only? Not sure if you have a TEST environment but I would backup/restore this company from Production to Test and try to void a payables invoice uploaded using Infinia. Just to verify if this is a one off or an issue with uploaded invoices using Infinia.
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