I'm a new user and don't know GP very well at all. I'm trying to run the HITB tool and have reached Step 5 "Create GL transactions and HITB records". When I hit the Create Batch button, it tells me "There are still accounts with non-zero balances, please clear these accounts before continuing". Can someone point me in the right direction to find and clear these accounts up?
We are using GP 2010.
I think the accounts the system is talking about are any of the accounts you have assigned to the item. I thought that the HITB reset tool cleared those accounts as part of the process; it looks like I'm wrong about that.
Not much help, but I haven't had the time to test it. I expected more answers by now. It's the weekend, so more should be on the way.
Leslie Vail, CPA, MVP, MCT, MCITP, MCP, MCITSASCI, Inc. * PO Box 600965 * Dallas, TX 75360 * 972-814-8550 * firstname.lastname@example.org
Here's more information about the HATB reset tool.
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