Friday I had to do a new install of Dynamics 2010 on a Windows 7 P 64 bit laptop. After installing and being unable to run GP Utilities, I realized I had left out the collections module and tried to go back to the installer and add that module. The modify window was totally blank, no options. Since I could not find a way to add it I uninstalled Dynamics thinking I could reinstall and add it at the components window. I then rebooted and tried to reinstall. Now I get an error stating:
System.NullreferenceException: Object reference not set to an instance of an object.
Microsoft.Dynamics.GP.Deployment.windowsInstaller.DynamicsGPInstallatio//ctor(Product installation productInstallation.......on and on and on until it ends with
I have cleaned out the Registry on everything I can think of relating to Dexterity, Dynamics, Great Plains, etc.
Does anyone have any idea why I cannot reinstall? Thanks for any help, it will be most appreciated.
The issue is with information still in the registry. This is very tricky but thankfully you are on a 64-bit machine so you can use a tool we have:
If you are still running into issue I would recommend you open a support case.
Other Microsoft Sites
I'm a Customer
I'm a Partner
Use the official Twitter tags:
#MSDYNCOMM | #CONV13