My finance department has posted few deposit transactions in Financials. They do Bank Reconcile and in result they see many deposit transactions are not being reconciled. Hence, they can't see the ledger updated.
Having another bank in system, they also see that other bank is fully updated with the transactions.
Can anyone guide me what is missing?
Can you explain 'knockoff' process what is exactly you do? Do you run your deposit from Transactions-->Financial--Bank Deposit before your 'knockoff' process?
FYI-there is not attachment.
can anyone please help me in this?
Are the Deposit Transactions being manually posted?
When you say the transactions are not being reconciled - what do you mean? They have to be manually ticked as reconciled.
Are you using the electronic banking module?
Ian Stewart MVP - International support for Dynamics GP. Local knowledge, local timelines, local GP talent. Genesys Financial Systems (Europe) Microsoft Gold Certified Partner http://dynamicsgp.wordpress.com/
Thanks for the reply.
The process is that we selected cash receipts and knockoff Account Receivable which we get paid from customers against our invoicing.
But after this knock off process the bank didn't get updated with incoming payments and the deposit values shows Zero in “ check book balance inquiry in Financial ”.
Snap shot is also attached for your reference.
Sorry to reply late as I wanted to confirm this with Finance. Yes, when run the deposits from the path you mentioned it worked and my Finance department confirmed it.
Thanks for your the correct answer.
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