Question Status

Suggested Answer
Tu N. asked a question on 2 Apr 2013 3:37 PM

I have a PO which had been already received complete.  However, both PO status and Line Item Status still show “Released”.  How can i change the status to closed or received?

Reply
Suggested Answer
Frank Hamelly responded on 2 Apr 2013 5:28 PM

Try editing the status using Edit Purchase Order.

** Please, if this answers your question, mark it as 'Answered' so others experiencing the same will know it resolved your issue. **

Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP

http://gp2themax.blogspot.com/

Reply
Suggested Answer
khammer responded on 16 Aug 2013 10:30 AM

The PO has been received but has it been invoiced yet?  The PO won't close until it has been received and invoiced.

Kristen, MCP

Reply
Suggested Answer
Frank Hamelly responded on 2 Apr 2013 5:28 PM

Try editing the status using Edit Purchase Order.

** Please, if this answers your question, mark it as 'Answered' so others experiencing the same will know it resolved your issue. **

Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP

http://gp2themax.blogspot.com/

Reply
Tu N. responded on 3 Apr 2013 8:55 AM

There is only one option under status drop down, which is, "released" selection.

Reply
Frank Hamelly responded on 3 Apr 2013 10:21 AM

Same for the PO lIne?  Only released is available?  If so, try running the Reconcile Purchasing Documents on that PO.

** Please, if this answers your question, mark it as 'Answered' so others experiencing the same will know it resolved your issue. **

Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP

http://gp2themax.blogspot.com/

Reply
Tu N. responded on 3 Apr 2013 3:44 PM

do all users need to logoff GP when that Reconcile running?

Reply
Frank Hamelly responded on 3 Apr 2013 6:45 PM

No, you can run Reconcile with users in the system.

** Please, if this answers your question, mark it as 'Answered' so others experiencing the same will know it resolved your issue. **

Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP

http://gp2themax.blogspot.com/

Reply
Fabián Melo responded on 13 Aug 2013 6:57 AM

I have the same problem, I cannot to change the POP status, I reconciled, but this not solve the issue. Another solution?

Reply
Suggested Answer
khammer responded on 16 Aug 2013 10:30 AM

The PO has been received but has it been invoiced yet?  The PO won't close until it has been received and invoiced.

Kristen, MCP

Reply
Richard Wheeler responded on 16 Aug 2013 3:12 PM

If you have done the shipment receipt but will never do the invoice match to that receipt your only option is to cancel this line on the PO. This will result in a posting to GL.

Richard E. Wheeler 2013 and 2014 MVP

Member Microsoft Academic Alliance

www.rbsolutions.com Revered Business Solutions Ballston Lake, NY  518-877-0763 x10

Reply