I have a PO which had been already received complete. However, both PO status and Line Item Status still show “Released”. How can i change the status to closed or received?
Try editing the status using Edit Purchase Order.
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Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP
The PO has been received but has it been invoiced yet? The PO won't close until it has been received and invoiced.
There is only one option under status drop down, which is, "released" selection.
Same for the PO lIne? Only released is available? If so, try running the Reconcile Purchasing Documents on that PO.
do all users need to logoff GP when that Reconcile running?
No, you can run Reconcile with users in the system.
I have the same problem, I cannot to change the POP status, I reconciled, but this not solve the issue. Another solution?
If you have done the shipment receipt but will never do the invoice match to that receipt your only option is to cancel this line on the PO. This will result in a posting to GL.
Richard E. Wheeler 2013 and 2014 MVP
Member Microsoft Academic Alliance
www.rbsolutions.com Revered Business Solutions Ballston Lake, NY 518-877-0763 x10