Question Status

Verified
Ryan Holmstrom asked a question on 23 Apr 2013 11:56 AM

Anybody else experiencing or have experienced any issues with the drill down to GP feature on MR 2012 v2.1.1033.30 ?

When we click on the Drill down to GP button, it does nothing. I've tried re-creating both the Server and Client Navigation.DLL's and that did not do anything.

I checked SQL to make sure the company is using the same server name as the ODBC. It does not with the sa user or any other user.

I have also tried running repairs on both the server and client before and after recreating the Navigation.DLL's. There is also no error message in the Event Viewer or in the Configuration Console. I also have tried resetting both of the services.

We did log into GP and then logged into MR with the same company. I know there are some articles on this, but we are at the latest build.

The only thing I can think of is the server isn't supported?

Windows Server 2003 R2

Any ideas?

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Verified Answer
Ryan Holmstrom responded on 24 Apr 2013 5:54 AM

I overlooked this one in my searches:

11.0.1860 US Payroll tax is required for the drill down functionality to work.

community.dynamics.com/.../77848.aspx

After checking their GP build, they were behind this payroll tax update

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Drill to Dynamics responded on 17 Oct 2014 12:18 PM

I have the same problem with Windows Server 2012 R2 Standart and SQL Server 12.0.2000.

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Suggested Answer
Harry Lee responded on 17 Oct 2014 1:52 PM

You'll note that even if you're not using Payroll, in order to Drill to Dynamics, you'll have to install the payroll updates, which is explained in detail in this related post.

community.dynamics.com/.../77848.aspx

If my answer has helped you, please verify the answer by clicking yes to the right of the answer - this helps others identify the solution to the problem, should they encounter a similar error.

Thanks!

Redbeard

http://redbeardblogging.blogspot.com | MCP-GP MFG

Regardless of the order of the steps outlined in any solutions I might propose - First, and foremost, make a backup!

Reply
Verified Answer
Ryan Holmstrom responded on 24 Apr 2013 5:54 AM

I overlooked this one in my searches:

11.0.1860 US Payroll tax is required for the drill down functionality to work.

community.dynamics.com/.../77848.aspx

After checking their GP build, they were behind this payroll tax update

Reply
Suggested Answer
Harry Lee responded on 17 Oct 2014 1:52 PM

You'll note that even if you're not using Payroll, in order to Drill to Dynamics, you'll have to install the payroll updates, which is explained in detail in this related post.

community.dynamics.com/.../77848.aspx

If my answer has helped you, please verify the answer by clicking yes to the right of the answer - this helps others identify the solution to the problem, should they encounter a similar error.

Thanks!

Redbeard

http://redbeardblogging.blogspot.com | MCP-GP MFG

Regardless of the order of the steps outlined in any solutions I might propose - First, and foremost, make a backup!

Reply