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Unanswered
ssuire asked a question on 12 Jul 2013 7:48 AM

We have been using Integration Manager for years all the sudden yesterday it stopped recognizing any files other than text.  I get all sorts of error messages when trying to run and integration.  This happens on the server and the client.  I'm also unable to view the log as well.  Get an error at the point also.  I looked at the reg keys when I try and get out of that window I get an access denied error.  Strange.  Anyone ever seen this before?

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Frank Hamelly responded on 12 Jul 2013 8:06 AM

No, but it sounds like either a repair or uninstall, re-install is in order.  I would try the repair first, via Control Panel>>Programs and Features.

** Please, if this answers your question, mark it as 'Answered' so others experiencing the same will know it resolved your issue. **

Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP

http://gp2themax.blogspot.com/

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ssuire responded on 12 Jul 2013 8:09 AM

I did the uninstall and reinstall on the SQL box and the Terminal Server and still have the same issues.  

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Frank Hamelly responded on 12 Jul 2013 8:13 AM

What's the error when you truy to view the log?

** Please, if this answers your question, mark it as 'Answered' so others experiencing the same will know it resolved your issue. **

Frank E. Hamelly, MCP-GP, MCP-AX, MCITP, MCT, MVP

http://gp2themax.blogspot.com/

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Richard Wheeler responded on 12 Jul 2013 8:20 AM

Check the sources. I just had a client pulling data from another SQL box and it was that box that had gone down.

Can you do a fresh installation on a workstation? Can you view the data before you import? Sounds like something is wrong with the source.

Richard E. Wheeler 2013 and 2014 MVP

Member Microsoft Academic Alliance

www.rbsolutions.com Revered Business Solutions Ballston Lake, NY  518-877-0763 x10

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ssuire responded on 12 Jul 2013 8:56 AM

I can only view the data if I change it to tab delimited file.  Normally we would do a comma delimited but INtegration Manager is not recognizing that file.  The error when viewing the log is  The Microsoft ACE.oldbe 12.0 provider is not registered on the local machine.    When I go to registration and look at the reg keys and select OK.  I get the following message Access to the path 'C:\ProgramData\Microsoft\Microsoft Dynamics GP\11.0.0.0\IMCommon_Data.xml' is denied.  Not sure what has happened.

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Richard Wheeler responded on 12 Jul 2013 9:11 AM

I would log onto this computer as a local admin, uninstall and re-install IM and try again. Somehow permissions have been restricted.

Richard E. Wheeler 2013 and 2014 MVP

Member Microsoft Academic Alliance

www.rbsolutions.com Revered Business Solutions Ballston Lake, NY  518-877-0763 x10

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