I am getting this error on the Customer to Account map with Customers that have more than about 1000 customer addresses. Is there a way in one of the configuration files to increas this? thank you for your assistance.
This is GP2010 to CRM 2011
This issue was fixed in our V2 release which is currently available on Partner Source. The upgrade should be a striaght forward one if you are already on FP 6.
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Which build of Conenctor are you using and to which ERP are you conencting?
GP 2010 to CRM 2011 and the connector is Feature Pack 6
below is the full error from the service logs
WARNING TID:TP-10 [2012-06-15T12:00:22.2569251-04:00]: [Customer to Account] has encountered an error while processing key [301275]. The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter schemas.microsoft.com/.../01:GetCustomerByKeyResult. The InnerException message was 'Maximum number of items that can be serialized or deserialized in an object graph is '65536'. Change the object graph or increase the MaxItemsInObjectGraph quota. '. Please see InnerException for more details.
--- Exception Dump ---
Caught Exception: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter schemas.microsoft.com/.../01:GetCustomerByKeyResult. The InnerException message was 'Maximum number of items that can be serialized or deserialized in an object graph is '65536'. Change the object graph or increase the MaxItemsInObjectGraph quota. '. Please see InnerException for more details.
Stack trace:
at Microsoft.Dynamics.Integration.Adapters.Gp2010.CustomerObjectProvider.GetCustomer(CustomerKey customerKey)
at Microsoft.Dynamics.Integration.Adapters.Gp2010.CustomerObjectProvider.ReadObject(Object key)
at Microsoft.Dynamics.Integration.AdapterAbstractionLayer.MixedObjectProviderProxy.ReadObject(Object key)
at Microsoft.Dynamics.Integration.Service.RecordRetryThread.Run(Object task)
Inner Exception: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter schemas.microsoft.com/.../01:GetCustomerByKeyResult. The InnerException message was 'Maximum number of items that can be serialized or deserialized in an object graph is '65536'. Change the object graph or increase the MaxItemsInObjectGraph quota. '. Please see InnerException for more details.
Server stack trace:
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.DeserializeParameterPart(XmlDictionaryReader reader, PartInfo part, Boolean isRequest)
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.DeserializeParameter(XmlDictionaryReader reader, PartInfo part, Boolean isRequest)
at System.ServiceModel.Dispatcher.DataContractSerializerOperationFormatter.DeserializeBody(XmlDictionaryReader reader, MessageVersion version, String action, MessageDescription messageDescription, Object[] parameters, Boolean isRequest)
at System.ServiceModel.Dispatcher.OperationFormatter.DeserializeBodyContents(Message message, Object[] parameters, Boolean isRequest)
at System.ServiceModel.Dispatcher.OperationFormatter.DeserializeReply(Message message, Object[] parameters)
at System.ServiceModel.Dispatcher.ProxyOperationRuntime.AfterReply(ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Dynamics.Integration.Adapters.Gp2010.GPWebService.DynamicsGP.GetCustomerByKey(CustomerKey key, Context context)
Inner Exception: Maximum number of items that can be serialized or deserialized in an object graph is '65536'. Change the object graph or increase the MaxItemsInObjectGraph quota.
at System.Runtime.Serialization.XmlObjectSerializerContext.IncrementItemCount(Int32 count)
at ReadCustomerAddressFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.ClassDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at System.Runtime.Serialization.XmlObjectSerializerReadContext.ReadDataContractValue(DataContract dataContract, XmlReaderDelegator reader)
at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator reader, String name, String ns, Type declaredType, DataContract& dataContract)
at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Int32 id, RuntimeTypeHandle declaredTypeHandle, String name, String ns)
at ReadArrayOfCustomerAddressFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString , XmlDictionaryString , CollectionDataContract )
at System.Runtime.Serialization.CollectionDataContract.ReadXmlValue(XmlReaderDelegator xmlReader, XmlObjectSerializerReadContext context)
at ReadCustomerFromXml(XmlReaderDelegator , XmlObjectSerializerReadContext , XmlDictionaryString[] , XmlDictionaryString[] )
at System.Runtime.Serialization.XmlObjectSerializerReadContext.InternalDeserialize(XmlReaderDelegator xmlReader, Type declaredType, DataContract dataContract, String name, String ns)
at System.Runtime.Serialization.DataContractSerializer.InternalReadObject(XmlReaderDelegator xmlReader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.XmlObjectSerializer.ReadObjectHandleExceptions(XmlReaderDelegator reader, Boolean verifyObjectName, DataContractResolver dataContractResolver)
at System.Runtime.Serialization.DataContractSerializer.ReadObject(XmlDictionaryReader reader, Boolean verifyObjectName)
thank you so much. I will try the upgrade a post back with the result.
I have upgraded to V2 and you are correct it solved my issue. Thank you so much chetzler.