Has anyone experienced where the Select Bank Transactions window is being populated of transactions not only of the checkbook ID being reconciled but also transactions of another checkbook ID concurrently being reconciled by another user? How did you resolve such issue? Hope someone can help us go about this. Thanks. By the way, we are still on GP 9.
This was a known issue in GP9 and was fixed in GP9 SP1 and also the RTM version of GP10. If you have not done so applying SP1 should correct this problem for you.
Please note that GP9 is now out of support, I suggest upgrading to GP10 or higher which are the current supported versions.
Regards
Rob
Thank you very much Rob for the reply. We'll try to apply the SP1. Thanks also for the suggestion of an upgrade.