How do you reverse a warehouse receipt for a purchase order on Dynamics NAV RTC 2009 R2?
We have recently implemented NAV in a retail warehouse. Trying to post a reversal of a warehouse goods receipt. We need to be able to reverse the receipt partially, need original received QTY on the PO to down post by qty reversed. I have an option to use a Purchase Return Order, but on shipping PRO, original QTY on PO does not change.
Is there any set up required on this to allow it to happen?
does it depend on how shipment of PRO is posted? - ship, invoice and ship, invoice?
Good afternoon Rob.
You can post an undo receipt for a warehouse receipt but it cannot be invoiced at all…only in a received status. Depending upon if you have full WMS and if the putaway has been registered or if it has been created(not registered) would determine if you can undo the receipt.Mainly, you can do it putaways are created but not registered and it would require the deletion of the putaways. From there you would go to the posted purchase receipt and do the undo receipt functionality.
Secondly, when you say “We need to be able to reverse the receipt partially, need original received QTY on the PO to down post by qty reversed”, you cannot receive partial quantity and “write off” the remaining quantity..say if it was damaged or if it was returned on the existing purchase order. You would need to either
a. Undo the receipt for the full quantity and then change the original quantity on the purchase order, then redo the receiving etc…
b. You would fully receive and invoice the quantity, then you would issue a purchase return order for the quantity that needs to be returhed(i.e.damaged or for whatever reason)
Unfortunately the current versions of NAV does account for “under” or “over” receiving in base NAV. This is something that have been requested and is being looked at for future versions, but for current versions you would need to do option a or b above.
Now depending upon how far in the past this is, you may not be able reverse the effect through backing out the receipt using an undo, particularly if the quantity has already been sold or used via a negative adjustment posting against the quantity. In such case, the only option would be to Invoice the Quantity and then post a Purchase Credit Memo to reverse the value of the erroneous Purchase Invoice posted to the Vendor.
Thanks for your answer, only seeing it now.
We have been able to process an number of reversals both with and without the Invoice being raised on the system and with the Putaway completed. these have all allowed the Invoice to be matched and paid. However there has now been an issue with the GRNI account (Goods received not invoiced) which is not linking the original Receipts to the Reversing PRO (purchase return Order). But is acutually showing both postings. the receipt and the return shipment.
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