Hi there,
We currently have multiple, separate and geographically disparate NAV 2009 instances in our organisation. We would like to use the Dynamics Connector for NAV as documented here (www.microsoft.com/.../details.aspx), so that we can surface appropriate information from each NAV instance into a new fresh Dynamics CRM instance. The data pulled into Dynamics would be used in a sales/MI contact. There is no requirement to have data from CRM to get pushed back into NAV.
From what I can gather, the connector would do this well for a single NAV instance -> Single CRM Organization, but is it possible to use the connector, or multiple instances of the connector, to consolidate entity information from, say 5 NAV instances to a single CRM organization. I understand creating 5 separate CRM organisation to map to the NAV instances is possible, but this kind of defeats the purpose.
Even if this will work, is this supported? Are there any pitfalls.
Thanks,
uc.
Hello UC,
This is a relatively straightforward type of 1:n integration from a Dynamics ERP and Dynamics CRM. I am including a blog posting at the end of this reply that also has additional information on how this can work.
Since you are only moving data into CRM from ERP, and not creating orders or contacts back in from CRM, then creating maps between each of the ERP's and a single CRM organization is entirely possible and supported. If you think you may have a future need to push data back into the ERP, then I would recommend a thorough plan around how ERP companies map into your single CRM organization (such as by using Business Units) in order to support bi-directional (if that may ever be in your plans).
Jeff
blogs.msdn.com/.../first-considerations-when-thinking-about-a-single-dynamics-crm-organization-to-multiple-dynamics-erp-companies-integration.aspx