We recently came across an issue on Microsoft Dynamics AX 2012 RTM CU-2. When we try to run the report " Accounts receivable\reports\external\customer account statement ", AX ends up hanging. This happens in every environment if I just choose...

Title: Creating Offline Database fails Symptom: When running the configure Offline database an error occur. Description: We had several cases logged were the offline database creation failed. In the following section describes a known issue with the Seed...

The preferred method is to use File, but you can also use .gif and .jpeg images as well. I’m going to use File in this example. Start by creating a text file in Notepad Called Test Work Instructions and save the file to a drive for example c:\temp...

Some time ago we run into the issue when Dynamics report which were based on cubes sudenly stopped working. Ie. CFOProfabilityAnalysis.RoleCenter report was raising following error "An error has occurred during report processing. (rsProcessingAborted...

The Dynamics AX Sustained Engineering team has published a good blog on Servicing Microsoft Dynamics AX 2012 and 2012 Feature Pack. These covers a lot o fthe questions we receive in Support. Have a look at http://blogs.technet.com/b/dynamicsaxse/archive...

Printing a company logo on receipts is a common practice which can easily be implemented in the AX for Retail POS. The process descibed below applies whether you are using AX 2009 or AX 2012. The first step is to add the Logo field to your receipt's...

Written some X++ which seems to have high memory usage when run in IL but runs normally when not in IL? Or just noticing high memory usage in servers running IL code? Here we're going to talk about an aspect of garbage collection in XppIL that is...

Sometimes we can see that for Customer dimension the address related hierarchies are containing only Unknown and N/A values. The issue happens on some environments and not on all. Customer dimension is based on CustTableCube Named query which is based...

Sometimes we are getting the questions that one of WebParts suddenly disappear from the page for all users or that page suddenly become to perform very badly. The issue usually is the same, there is the WebPart which is still on the site but is close...

All components of AX for Retail 2012 now get installed via the unified AX installer.  One of the nice things about this installer is the built-in Prerequisites Validation checker that it has. However, there is one missing prerequisite for the Store...

[Note:  This article pertains to the Blank Operation in AX for Retail 2009.  While writing this, I discovered that there are additional issues with the similar functionality in the 2012 version of the plug-in.  I will update the article...

Issue: When scanning an Item in POS the insert into the line grid seem a bit slow. Solution: In the POS.EXE.CONFIG file change the Pooling to true C:\Program Files (x86)\Microsoft Dynamics AX\60\Retail POS\POS.EXE.CONFIG file <?xml version="1...

I had a case recently in which they were creating records using the DocuRefService. The problem was that an error occurred stating "Field <x> must be filled in", even though the field mentioned had been specified in the code. The error...

If you are doing a new install of AX 2012, you should make sure to turn off Keep update objects in the license configuration form. The Keep update objects configuration keys are tied to objects in the SQL database with a prefix of DEL_. The DEL_ tables...

  A very frequent request in AX for Retail 2009 was for the ability to customize the Retail Transaction Service.  The Transaction Service is used to make synchronous calls into AX (Retail Headquarters) to get real-time information – a very common...

Hi everyone, Updated and new content for Microsoft Dynamics AX has been posted to TechNet and MSDN . We have created a new Help and Resources Datasheet for Microsoft Dynamics AX 2012 that you can download and print to help you find updated content. We...

The constraint based product configurator was released in Dynamics AX 2012. The bulk of the constraint logic can be built using Microsoft Solver Foundation logic, as described in the following technet article. http://technet.microsoft.com/EN-US/library...

I came across this sometime back now. The “Goal” value in the Profitability Analysis report on RoleCenterpage pages does not show the budgeted values. Going through the KPI underneath the Report I found: -The general ledger KPIs in the analysis...

We have had several questions on how to import items/products into AX 2012. There is a blog the development team created around calling the services needed to import those items. In the example below we used the same code the development team used and...

We’ve just published the downloadable Retail Point of Sale (POS) Reference for the Microsoft Dynamics AX 2012 Feature Pack . It contains reference material and examples to follow when implementing Microsoft Dynamics AX retail store databases and...