Podcast and Overview: Microsoft Dynamics CRM 4.0 Update Rollup 13

I'm delighted to announce that Microsoft Dynamics CRM 4.0 Update Rollup 13 released Thursday, Sept. 23^rd 2010! 

• Update Rollup 13 Podcast

Related links you should know about: 

• Update Rollup 13 Microsoft Download Center page
• Update Rollup 13 "master" Microsoft Knowledge Base article (KB 2267499)
  • This article also contains links to related Microsoft Knowledge Base articles
• Microsoft Dynamics CRM Sustained Engineering team's blog posting

Build number:
4.0.7333.3018 

Packages are available for download via the Update Rollup 13 Microsoft Download Center page for these CRM components:

• Microsoft Dynamics CRM Server
• Microsoft Dynamics CRM for Microsoft Office Outlook
• Microsoft Dynamics CRM Email Router
  • Note: The email router was recalled and re-released due to an issue with syncing of mobile devices.  The re-released Email Router packages have v2 in the name; for example, CRMv4.0-KB2267499-v2-amd64-Router-ENU.exe.  The new router package build number is 4.0.7333.3026.  Please discard any Update Rollup 13 Email Router packages that you might have downloaded before the re-release, i.e. any that do not have V2 in the title.
• Microsoft Dynamics CRM Data Migration Manager
• Microsoft Dynamics CRM Connector for Microsoft SQL Server Reporting Services (SSRS)
  • Typically included in the Server product in the srsdataconnector folder
• Microsoft Dynamics CRM 4.0 Language Pack (aka Multilanguage User Interface, MUI)

 Microsoft Dynamics CRM 4.0 Update Rollup 13 Prerequisites:

• Update Rollup 7 is a prerequisite for Microsoft Dynamics CRM for Microsoft Office Outlook and Microsoft Dynamics CRM Data Migration Manager
• Microsoft .NET Framework 3.5 Service Pack 1

Microsoft Dynamics CRM 4.0 Update Rollup 11 (and beyond) Prerequisites:

• Microsoft Dynamics CRM 4.0 Update Rollup 11 added support for SQL Report Viewer 2008 SP1 and this has a prerequisite on .Net Framework 3.5 SP1, so this is also a requirement for installing UR11 and future Update Rollups on your CRM servers, routers, clients, etc.
• Update Rollup 11 also included changes that require Visual C++ 2008 + SP1, so this is also a requirement for installing Update Rollup 11 and future Update Rollups on your Microsoft Dynamics CRM servers, routers, clients, etc.
  • Microsoft .NET Framework 3.5 Service Pack 1
  • Microsoft Visual C++ 2008 Redistributable Package (x86)
  • Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
  • Microsoft Visual C++ 2008 Redistributable Package (x64)
  • Microsoft Visual C++ 2008 SP1 Redistributable Package (x64)

Issues resolved via Microsoft Dynamics CRM 4.0 Update Rollup 13: 

Microsoft Dynamics CRM 4.0 Update Rollup 13 is a cumulative Update Rollup that includes all the fixes for the issues that are documented in the "Master Knowledge Base Articles" for Update Rollups 1 through 12. Hyperlinks to these articles are included in the "Issues that are resolved in Update Rollup 13 for Microsoft Dynamics CRM 4.0" section of the Update Rollup 13 "master" Microsoft Knowledge Base article. 

New fixes released via Update Rollup 13 include:

• You receive an error message when you set a value in the Duration field of a record in the Arabic version of Microsoft Dynamics CRM 4.0
• The Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook downloads notification events for all organizations instead of download notifications only for the configured organization. Therefore, you experience high CPU usage and high memory usage
• When you try to reopen an Opportunity entity, you do not have the rights to complete the process unexpectedly. Additionally, the value in the ActualRevenue field and the value in the ActualCloseDate field are reset to a null value even though the opportunity is not reopened
• If you enable the Duplicate Detection feature for entities that you try to import to Microsoft Dynamics CRM, you cannot use the Import Data feature to import the entities. This problem occurs if the entities contain lookup attributes
• The deletion service cannot delete records successfully because of the inefficient queries in the CleanupInactiveWorkflowAssemblies stored procedure
• When you run a duplicate detection job, the Potential duplicate records grid displays incorrect data
• Consider the following scenario:
  • You receive an e-mail message from a router that uses a POP3 e-mail account
  • The e-mail message contains an attachment that uses the UTF-8 encoding

In this scenario, the attachment shows invalid characters

• When you import an organization to Microsoft Dynamics CRM 4.0, Deployment Manager crashes. This problem occurs on computers that run the 64-bit version of Windows Server 2008 or that run the 64-bit version of Windows Server 2008 R2
• When you change the privileges on a security role, the date in the Last Modified On field is not updated
• You cannot run the Configuration Wizard in the Microsoft Dynamics CRM client for Microsoft Office Outlook with Offline Access if the user account contains an apostrophe (')
• When the Microsoft Dynamics CRM E-mail Router processes e-mail messages from the Microsoft Exchange Server 2010 mailboxes, the current end date is incorrect
• The Microsoft Dynamics CRM E-mail Router does not track the Out of Office (OOF) e-mail messages
• Emails receive a duplicate tracking token when you create the emails from a workflow
• Assume that you run the Beta version of Internet Explorer 9. When you try to create an account, you receive a script error
• Assume that you run the Beta version of Internet Explorer 9. When you run the Print Preview function, you cannot select the All records on all pages option in the Print List dialog box

Hotfixes and updates that you have to enable or configure manually

Update Rollup 13 for Microsoft Dynamics CRM 4.0 contains the following hotfixes and updates that you must enable or configure manually. You can enable or configure these hotfixes and updates on the server that is running Microsoft Dynamics CRM 4.0 by following the instructions in the following Microsoft Knowledge Base (KB) articles:

• 2403296  Time-out errors occur when Microsoft Dynamics CRM 4.0 E-mail Router runs Microsoft SQL Server queries
• 2403311  The Appointment records and the Service Activity records are not displayed unexpectedly when you click Add Existing Activity from the activity list of a Sales Force Automation entity in Microsoft Dynamics CRM 4.0

Internet Explorer 9 Compatibility

• The Microsoft Dynamics CRM Sustained Engineering team has been extensively testing the Internet Explorer 9 Beta release and plan to, if necessary, release enhancements via the next several Microsoft Dynamics CRM 4.0 Update Rollup releases to support Internet Explorer 9
• Update Rollup 13 resolves issues that Microsoft Dynamics CRM users may encounter with Internet Explorer 9:
  • Creating any row data (for example creating an account, creating a contact, etc.) throws a Jscript error
  • Some radio button selections (for example: Export to Excel -> Use this type of worksheet) do not allow selection of any of the non-default options