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Microsoft Dynamics RMS Support Blog
How to fix HTML Status Bars that do not populate after you upgrade to Internet Explorer 10.0
Posted
29 days ago
by
Gregg Kosel
0
Comments
Have you found that your HTML Status Bar in Microsoft Dynamics RMS Store Operations POS displays a white screen and does not populate with your custom data? This issue is caused by Internet Explorer 10.0 and it's inability to interpret the code...
Microsoft Dynamics RMS Videos
Microsoft Dynamics for Retail Introduction
Posted
1 month ago
by
Community Editor
Microsoft Dynamics AX2012 for Retail empowers dynamic retailers to deliver a complete shopping experience. This webinar is the very first in the Microsoft Dynamics AX for Retail series content covered includes: introduction, overview and components of...
Microsoft Dynamics RMS Support Blog
Hotfix rollup 2821635 (#37) for Microsoft Dynamics RMS 2.0
Posted
1 month ago
by
Gregg Kosel
0
Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2821635! You can download Hotfix 2821635 (#37) via the following Knowledge Base Link: https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2821635 ...
Microsoft Dynamics RMS Support Blog
Greetings from Convergence!!
Posted
2 months ago
by
ToddB
0
Comments
Hello everyone, Just a quick note that Convergence is going great. We have had a large number of customers and partners stop by with some really good questions. If you are at Convergence, and haven't had a chance to stop by yet, we are in...
Microsoft Dynamics RMS Support Blog
How to set up the VeriFone Mx860 for Microsoft Dynamics RMS Store Operations
Posted
2 months ago
by
Gregg Kosel
0
Comments
Hello everyone, Did you know that Microsoft has tested a new payment processing device? Please click the following link to download the "How to set up the VeriFone Mx860 for Microsoft Dynamics RMS" document: https://mbs.microsoft.com/downloads...
Microsoft Dynamics RMS Videos
Microsoft Dynamics RMS Integration with eCommerce or ERP
Posted
2 months ago
by
Community Editor
This video will explain a few things you'll need to do or ensure before you begin syncing your Microsoft Dynamics RMS database to the nChannel Platform. Connect Dynamics POS to your eCommerce or ERP system for a multi-channel integration platform...
Microsoft Dynamics RMS Videos
Microsoft Dynamics ERP Customer Story: DAVIDsTEA
Posted
2 months ago
by
Community Editor
Canadian tea specialty retailer DAVIDsTEA launched its first tea shop in 2008. Growing from 0 to 29 retail locations in its first year and all the way to 80+ locations just a year after that, the Montreal-based tea retailer found success by putting the...
Microsoft Dynamics RMS Support Blog
Convergence in New Orleans March 18-21
Posted
2 months ago
by
ToddB
0
Comments
Hello everyone, Just a quick post to let everyone know that Gregg and I will be at Convergence in New Orleans on March 18-21. http://www.microsoft.com/dynamics/convergence/ If you are attending Convergence please stop by and say hello. Have...
Microsoft Dynamics RMS News & Highlights
Welcome to the New Microsoft Dynamics Community
Posted
2 months ago
by
EricPar
0
Comments
Today we've launched a new update to the Microsoft Dynamics Community. It's now easier to signup, navigate and search in the community, and stay up-to-date on information you're interested in. QUICK SIGNUP We've made it much faster...
Microsoft Dynamics RMS Support Blog
Hotfix rollup 2805279 (#36) for Microsoft Dynamics RMS 2.0
Posted
3 months ago
by
Gregg Kosel
0
Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2805279! You can download Hotfix 2805279 (#36) via the following Knowledge Base Link: https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2805279 ...
Microsoft Dynamics RMS Support Blog
Come Visit Us at the Retail Realm Conference in Las Vegas and Convergence in New Orleans
Posted
3 months ago
by
ToddB
0
Comments
Hello everyone, Just a quick post to let everyone know that Gregg and I will have a booth at the Retail Realm Partner Conference in Las Vegas this weekend; and we will also be at Convergence in New Orleans in March. http://www.microsoft.com/dynamics...
Microsoft Dynamics RMS Videos
DAVIDsTEA and Microsoft Dynamics
Posted
4 months ago
by
Community Editor
Canadian tea specialty retailer DAVIDsTEA launched its first tea shop in 2008. Growing from 0 to 29 retail locations in its first year and all the way to 80+ locations just a year after that, the Montreal-based tea retailer found success by putting the...
Microsoft Dynamics RMS Support Blog
Hotfix rollup 2791653 (#35) for Microsoft Dynamics RMS 2.0
Posted
5 months ago
by
Gregg Kosel
0
Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2791653! You can download Hotfix 2761529 (#35) via the following Knowledge Base Link: https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2791653 ...
Microsoft Dynamics RMS Support Blog
How to Verify that Microsoft Dynamics RMS and Microsoft Dynamics POS 2009 are Validated Payment Applications
Posted
5 months ago
by
ToddB
0
Comments
In case you need to verify that Microsoft Dynamics Retail Management System (RMS) and Microsoft Dynamics POS 2009 are Validated Payment Applications you can use the following steps: 1. Click the following link to find the List of Validated Payment...
Microsoft Dynamics RMS Support Blog
Inconsistencies between the Item Movement History report and the Item Quantity List report
Posted
5 months ago
by
Gregg Kosel
0
Comments
Have you wondered why some numbers in your Item Movement History report do not seem to jive with the numbers in the Item Quantity reports? The reason for this is that the reports were designed for different purposes; and we do not recommend using the...
Microsoft Dynamics RMS Support Blog
Hotfix rollup 2784931 (#34) for Microsoft Dynamics RMS 2.0
Posted
5 months ago
by
Gregg Kosel
0
Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2784931! This hotfix rollup corrects 5 issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System...
Microsoft Dynamics RMS Support Blog
What to do when you need a Microsoft Dynamics Retail Management System or POS 2009 product key; or when you have problems activating the product key
Posted
6 months ago
by
Keith.N
0
Comments
The RMS and POS Technical Support team does not have direct access to product keys. If you have a need to access new or existing product keys please try the following options: 1. CustomerSource If you purchased your product after April 2011, and...
Microsoft Dynamics RMS Videos
Before You Begin Synching Microsoft Dynamics RMS
Posted
6 months ago
by
Community Editor
This video will explain a few things you'll need to do or ensure before you begin syncing your Microsoft Dynamics RMS database to the nChannel Platform. Connect Dynamics POS to your eCommerce or ERP system for a multi-channel integration platform...
Microsoft Dynamics RMS Support Blog
Hotfix rollup 2761529 (#33) for Microsoft Dynamics RMS 2.0
Posted
6 months ago
by
Gregg Kosel
3
Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2761529! This hotfix rollup corrects 12 issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System...
Microsoft Dynamics RMS Support Blog
Are you having unexpected issues or problems with your Electronic Draft Capture (EDC) transactions?
Posted
6 months ago
by
Gregg Kosel
0
Comments
Hello everyone, Before you call into Microsoft Dynamics Retail Technical Support, I would encourage you to contact your Acquiring Bank and TSYS to make sure that your Electronic Draft Capture (EDC) configuration is correct. This is typically the first...
Microsoft Dynamics RMS Support Blog
Microsoft Dynamics RMS 2.0 FP2 Feature Spotlight - Multiple Currencies in Headquarters Purchase Orders
Posted
7 months ago
by
Gregg Kosel
0
Comments
In releases before Microsoft Dynamics RMS 2.0 Feature Pack 2 (FP2), foreign supplier currencies were not displayed correctly in the Headquarters PO Planner worksheet, Purchase Order Details form, or printed purchase orders. Instead, the currency symbol...
Microsoft Dynamics RMS Support Blog
Hotfix rollup 2735491 (#32) for Microsoft Dynamics RMS 2.0
Posted
7 months ago
by
Gregg Kosel
0
Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2735491! This hotfix rollup corrects eight issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management...
Microsoft Dynamics RMS Support Blog
Updated RMS 2.0 FP2 System Requirements and Prerequisites
Posted
8 months ago
by
Gregg Kosel
1
Comments
Microsoft regularly updates the System Requirements for each service pack or feature pack release. I have listed below the "changes" to the previously released system requirements that have been added or removed for Microsoft Dynamics RMS...
Microsoft Dynamics RMS Support Blog
Microsoft Dynamics RMS 2.0 FP2 Feature Spotlight - Reports
Posted
8 months ago
by
ToddB
0
Comments
With the release of Microsoft Dynamics RMS 2.0 Feature Pack 2 new report filters are available in both Store Operations and Headquarters; and a new report is available in Headquarters. Store Operations In Store Operations you are now able to filter...
Microsoft Dynamics RMS Support Blog
Microsoft Dynamics RMS 2.0 FP2 Feature Spotlight - Automatic Item Lookup Codes
Posted
8 months ago
by
ToddB
0
Comments
Wit h the release of Microsoft Dynamics RMS 2.0 Feature Pack 2, y ou can now automatically generate item lookup codes in Store Operations or Headquarters. Store Operations Use the new Item tab in the Configuration dialog box in Store Operations...
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