Blogs

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Microsoft Dynamics RMS Support Blog

Welcome to the RMS Support Blog

Posted over 1 year ago

by Jay Oberlander
- 7 Comments
Welcome to the new RMS/POS Support Team blog. With this blog the support team will be focusing on provide updates on what is happening within the RMS and POS products. We’ll also use this as a way to send out information on trends we are seeing...
Microsoft Dynamics RMS Support Blog

Microsoft Dynamics RMS 2.0 FP2 Feature Spotlight - Inactive Entities

Posted 9 months ago

by Gregg Kosel
- 5 Comments
We have had the ability to set items as Inactive for a long time and is a great feature because it maintains database integrity without having to sort through items in the Item lookup window that are no longer sold. But now with the release of Microsoft...
Microsoft Dynamics RMS Support Blog

Hotfix rollup 2761529 (#33) for Microsoft Dynamics RMS 2.0

Posted 6 months ago

by Gregg Kosel
- 3 Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2761529! This hotfix rollup corrects 12 issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System...
Microsoft Dynamics RMS Support Blog

Updated RMS 2.0 FP2 System Requirements and Prerequisites

Posted 8 months ago

by Gregg Kosel
- 1 Comments
Microsoft regularly updates the System Requirements for each service pack or feature pack release. I have listed below the "changes" to the previously released system requirements that have been added or removed for Microsoft Dynamics RMS...
Microsoft Dynamics RMS Support Blog

Improve 401 performance by adding 3 indexes to HQ

Posted over 1 year ago

by ToddB
- 1 Comments
Good afternoon everyone, Have you ever noticed that 401 worksheets seem to be taking an increasingly long time to process? If so, you can try adding 3 additional indexes to the ItemDynamic, PurchaseOrder and PurchaseOrderEntry tables in the Headquarters...
Microsoft Dynamics RMS News & Highlights

Learn more with E-Learning for Microsoft Dynamics

Posted over 4 years ago

by lucasrd
- 1 Comments
If you are a Microsoft Dynamics customer enrolled in the Business Ready Enhancement Plan or other service plans or a Microsoft partner enrolled in a Partner Service Plan for Microsoft Dynamics you have unlimited access to e-learning for Microsoft Dynamics...
Microsoft Dynamics RMS News & Highlights

Top 10 reasons to buy Microsoft Dynamics Retail Management System (RMS)

Posted over 4 years ago

by NickHoban
- 1 Comments
Respond rapidly to consumer demands, proactively manage inventory and pricing, and control critical business information across your retail network, from the point of sale (POS) to supply chain, customer, and financial management systems. Here are 10...
Microsoft Dynamics RMS News & Highlights

Microsoft Dynamics RMS 2.0 Service Pack 3 now Available

Posted over 4 years ago

by Tracey Cummings
- 1 Comments
Microsoft is pleased to announce the release of Microsoft Dynamics RMS 2.0 Service Pack 3. This service pack includes several performance enhancements, reports updates, a Microsoft Dynamics Online Payment Services add-in (for more payment processing choices...
Microsoft Dynamics RMS Support Blog

Hotfix rollup 2678120 (#28) is now available for Microsoft Dynamics RMS 2.0

Posted over 1 year ago

by Gregg Kosel
- 1 Comments
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2678120! This hotfix rollup corrects four issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management...
Microsoft Dynamics RMS Support Blog

Microsoft Dynamics RMS Credit Card Batch Size

Posted over 1 year ago

by ToddB
- 1 Comments
Hey everyone, If you are using the built in Preferred Acquirer Credit/Debit Card Processing in Microsoft Dynamics RMS, please ensure the batch size is the same on each terminal to help eliminate the possibility of duplicate EDC batches. This can...
Microsoft Dynamics RMS News & Highlights

Chat with Microsoft Dynamics RMS experts on May 7

Posted over 4 years ago

by Tracey Cummings
- 0 Comments
Join us for a live chat May 7 at 10:00 Pacific Time on the recently released Service Pack 3 for Microsoft Dynamics RMS. Go to Microsoft Communities to learn more and sign up.
Microsoft Dynamics RMS News & Highlights

Getting Over the Usability Hurdle

Posted over 4 years ago

by Tracey Cummings
- 0 Comments
By: Bernhard Pichler As new waves of technology come into fashion, it is important to take a step back and consider what they can do for you and your customers. Bernhard Pichler explains. Wikipedia, My Space, forums, blogs, RSS. All of these words...
Microsoft Dynamics RMS News & Highlights

Trading Up

Posted over 3 years ago

by Tracey Cummings
- 1 Comments
With disposable income down and many running costs on the up, today’s retailers have it tough. Jasmine Yalds takes a look at the in-store technology that is allowing retailers to improve service, increase efficiency and boost the bottom line Today...
Microsoft Dynamics RMS News & Highlights

Special Treatment

Posted over 3 years ago

by Tracey Cummings
- 0 Comments
Russell Dorset at Maginus explains how speciality retailers can use technology to help them reduce costs and expand across channels while delivering a faultless customer service experience It doesn’t matter how much value for money retailers offer...
Microsoft Dynamics RMS News & Highlights

The Right Solution

Posted over 3 years ago

by Tracey Cummings
- 0 Comments
With high staff turnover intuitive solutions can save a fortune, says Argility’s Andrew Blatherwick As we all know retail operations have one of the highest staff turnovers of any industry. We also know that good customer service is more important...
Microsoft Dynamics RMS News & Highlights

Anatomy of Success

Posted over 3 years ago

by Tracey Cummings
- 0 Comments
Florin Rotar profiles the Swedish retail sector and assesses the challenges it is facing Like most developed economies, Sweden has been facing a difficult macroeconomic environment. This has certainly had an impact on the challenges and opportunities...
Microsoft Dynamics RMS News & Highlights

Ecommerce will capture 15% of all retail transactions in 2011

Posted over 2 years ago

by Community Editor
- 0 Comments
The recession is over, if you're in business with ecommerce. Online shopping figures have been consistently rising over the last decade reaching 8% of all retail sales in America and Asia, Europe is at 5%.° The Internet Retailer Online Retail...
Microsoft Dynamics RMS News & Highlights

Welcome to the New Microsoft Dynamics Community

Posted 2 months ago

by EricPar
- 0 Comments
Today we've launched a new update to the Microsoft Dynamics Community. It's now easier to signup, navigate and search in the community, and stay up-to-date on information you're interested in. QUICK SIGNUP We've made it much faster...
Microsoft Dynamics RMS Videos

Real Madrid uses Microsoft Dynamics RMS

Posted over 2 years ago

by Community Editor

Real Madrid uses Microsoft Dynamics RMS
Microsoft Dynamics RMS Videos

Bells Footwear uses Microsoft Dynamics RMS

Posted over 2 years ago

by Community Editor

Bells Footwear uses Microsoft Dynamics RMS
Microsoft Dynamics RMS Videos

Microsoft Dynamics RMS - National Retail Federation

Posted over 1 year ago

by Community Editor

Filmed at the National Retail Federation BIG Show 2010 watch this video to learn more about the Microsoft Dynamics vision for retail, Connected Experiences for Retail with Microsoft Dynamics, and the realization of that vision with Microsoft Dynamics...
Microsoft Dynamics RMS Videos

Microsoft Dynamics Retail Management Systems at NASCAR

Posted over 1 year ago

by Community Editor

Microsoft Dynamics RMS revolutionized the way NASCAR sales merchandise to its fans at its races. Its ability to provide real-time inventory information, speed of transaction allow them to engage more effectively customers in their limited sales windows...
Microsoft Dynamics RMS Videos

Before You Begin Synching Microsoft Dynamics RMS

Posted 6 months ago

by Community Editor

This video will explain a few things you'll need to do or ensure before you begin syncing your Microsoft Dynamics RMS database to the nChannel Platform. Connect Dynamics POS to your eCommerce or ERP system for a multi-channel integration platform...
Microsoft Dynamics RMS Videos

DAVIDsTEA and Microsoft Dynamics

Posted 4 months ago

by Community Editor

Canadian tea specialty retailer DAVIDsTEA launched its first tea shop in 2008. Growing from 0 to 29 retail locations in its first year and all the way to 80+ locations just a year after that, the Montreal-based tea retailer found success by putting the...
Microsoft Dynamics RMS Videos

Microsoft Dynamics RMS Integration with eCommerce or ERP

Posted 2 months ago

by Community Editor

This video will explain a few things you'll need to do or ensure before you begin syncing your Microsoft Dynamics RMS database to the nChannel Platform. Connect Dynamics POS to your eCommerce or ERP system for a multi-channel integration platform...