Hotfix rollup 2735491 (#32) for Microsoft Dynamics RMS 2.0

  • Comments 1

Hello everyone,

Today we are excited to announce the release of Hotfix Rollup 2735491!

This hotfix rollup corrects eight issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System (RMS) Headquarters 2.0. The build number of this hotfix rollup is 2.0.1001.

This hotfix rollup resolves the following issues:

  • When you try to access KPI information from a purchase order or you run the "GMROI and Inventory Turns" report in Microsoft Dynamics RMS Store Operations Manager, you receive the following error message:
    Error #2147217913 ‐ The conversion of a VARCHAR data type into a DATETIME data type resulted in an out of range value. (Source: Microsoft OLE DB Provider for SQL Server)
  • You cannot sell or redeem vouchers in Microsoft Dynamics RMS Store Operations POS that uses pre-encoded magnetic gift cards, when the pre-encoded magnetic gift card are formatted as "%12345?" instead of the Format B standard.
    Note We recommend that you use pre-encoded magnetic gift cards that are encoded as "Format B" gift cards. Please contact your gift card supplier to make sure that the new cards that you buy are encoded as "Format B" cards.
  • When you try to process a "Style 401: Request Data Upload" worksheet in Microsoft Dynamics RMS Headquarters Client, you receive one of the following error messages:
    Dynazip zip Warning Zip File error… missing end signature.
    Run time error 40006 : Wrong protocol or connection state for the requested transaction or request.


    If you apply this hotfix on more than one computer, you only have to follow these steps one time.
    1. Right-click the Headquarters Client shortcut.
    2. Click Properties.
    3. Type -q at the end of the target string as follows:
      "C:\Program Files\Microsoft Retail Management System\Headquarters Client\HQClient.exe" –q
    4. Click Apply, and then click OK.
  • You cannot add money to a Global Voucher in Microsoft Dynamics RMS Store Operations POS when security is set to prevent modification to the Price column and the Must enter price at the POS option is enabled.
  • You cannot change the font color for captions of task pad buttons in Microsoft Dynamics RMS Store Operations Manager.
    Note If you created new task pads in addition to the default Custom task pad, you must follow these steps directly after you install this hotfix:

    If you apply this hotfix on more than one computer, you only have to follow these steps one time.
    1. In Store Operations Administrator, on the File menu, click Connect, type the SQL Server password in the Password box, and then click OK to connect to your database. 
    2. On the Query menu, click New.
    3. Type the following SQL Statement in the New Query 1 window:
      UPDATE TaskPadButtons SET FontColor = -2147483630
    4. Press F5 to process the SQL statement.
    5. Restart Microsoft Dynamics RMS Store Operations Manager and Microsoft Dynamics RMS Store Operations POS.
  • If the ID of a remote payment is the same as the ID of a local payment that was made at the store, receipts are displayed incorrectly for the remote payment in Microsoft Dynamics RMS Store Operations POS.
  • You cannot print a gift receipt by clicking Print Gift Receipt in Microsoft Dynamics RMS Store Operations POS when the Mark as duplicate receipt option is enabled.
  • You cannot select a value in the Status of quantity discrepancies drop-down menu on the Issue and Receive tabs in an inventory transfer order in Microsoft Dynamics RMS Headquarters Manager.

You can download Hotfix 2735491 (#32) via the following Knowledge Base Link:
https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2735491

For a list of all previously released Feature Packs, Service Packs, and Hotfixes for Microsoft Dynamics RMS 2.0, click the following link:
https://mbs.microsoft.com/customersource/downloads/hotfixes/20sphf-v2

As always, we recommend that you contact your Microsoft Dynamics® Partner before installing feature packs, service packs, or hotfixes. It is important to verify that your environment is compatible with the feature packs, service packs, or hotfixes being installed. A feature pack, service pack, hot fix, or download may cause interoperability issues with customizations, and third-party products that work with your Microsoft Dynamics® solution.

Have a great week!

Gregg Kosel
Microsoft Dynamics RMS/POS Technical Support Escalation Engineer 

  • Hi Gregg,

    I'm re-ordering some gift cards for a client and I asked format 'Format B'.  Their question back to me was 'Is this the same as Track 2?'  The cards they have now are the standard Track 2, but I'm not sure what to tell them what format b is.  From my research it looks like it's Track 1, can you confirm this?

    Thanks,

    Tonie R Fuhr