The purpose of the Dynamics RMS Support Blog is to provide a means for our support team to provide customers information around technical fixes and possible resolutions to trending issues.
The RMS and POS Technical Support team does not have direct access to product keys. If you have a need to access new or existing product keys please try the following options:1. CustomerSource
2. Contact Sales Operations
3. Contact your Microsoft Partner.
If you experience any problems with activating your RMS or POS product over the Internet please try to activate the product over the telephone. These are the only 2 ways to activate the RMS / POS product.Hopefully this blog will help you resolve any issues you may encounter.
Have a great week!
Todd BergerMicrosoft Dynamics RMS/POS Technical Support Escalation Engineer
My customer has misplaced product key cards, how do I reach Sales Operations for replacements?
Thank you for your comment. I have listed the telephone numbers needed for this Blog.
Sales Operations: 1-800-456-0025
RMS Product Activation: 1-866-432-3012
POS Product Activation: 1-866-542-3062
Other Microsoft Sites
I'm a Customer
I'm a Partner
Follow Microsoft Dynamics