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Related Posts
Blog Post:
How to fix HTML Status Bars that do not populate after you upgrade to Internet Explorer 10.0
Gregg Kosel
Have you found that your HTML Status Bar in Microsoft Dynamics RMS Store Operations POS displays a white screen and does not populate with your custom data? This issue is caused by Internet Explorer 10.0 and it's inability to interpret the code correctly from the previous HTML Status Bar code...
on
23 Apr 2013
Blog Post:
Hotfix rollup 2821635 (#37) for Microsoft Dynamics RMS 2.0
Gregg Kosel
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2821635! You can download Hotfix 2821635 (#37) via the following Knowledge Base Link: https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2821635 For a list of all previously released Feature Packs...
on
28 Mar 2013
Blog Post:
Hotfix rollup 2805279 (#36) for Microsoft Dynamics RMS 2.0
Gregg Kosel
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2805279! You can download Hotfix 2805279 (#36) via the following Knowledge Base Link: https://mbs2.microsoft.com/Knowledgebase/KBDisplay.aspx?scid=kb;en-us;2805279 For a list of all previously released Feature Packs...
on
15 Feb 2013
Blog Post:
What to do when you need a Microsoft Dynamics Retail Management System or POS 2009 product key; or when you have problems activating the product key
Keith.N
The RMS and POS Technical Support team does not have direct access to product keys. If you have a need to access new or existing product keys please try the following options: 1. CustomerSource If you purchased your product after April 2011, and are currently enrolled in an active Service Agreement...
on
15 Nov 2012
Blog Post:
Do your cashiers know how to process a manually entered credit card?
Gregg Kosel
Hello everyone, One of the issues we have seen over the years is that some cashiers do not know how to process a manually entered credit card transaction; and this can cause a major loss of dollars. Let’s say that the customer’s magnetic stripe on their card is damaged, or the store’s...
on
16 Mar 2012
Blog Post:
What you may not know about Microsoft Dynamics RMS 2.0 Hotfixes
Gregg Kosel
Hello everyone, I wanted to take this opportunity to talk about some things that you may not know about Microsoft Dynamics RMS 2.0 Hotfixes. You must be enrolled in a Microsoft Dynamics RMS maintenance plan to obtain Microsoft Dynamics RMS Feature Packs, Service Packs, or Hotfixes. For information...
on
8 Mar 2012
Blog Post:
Come visit us at Convergence 2012 in Houston March 18-21
ToddB
Hey everyone, Please stop by and visit us at Convergence 2012 in Houston. http://www.microsoft.com/dynamics/convergence/houston12?r=61&l=11 Gregg and I will be manning the support desk; and Jay, the RMS/POS Support Team Manager will also be there if you have any feedback on support. The...
on
7 Mar 2012
Blog Post:
Hotfix rollup 2678120 (#28) is now available for Microsoft Dynamics RMS 2.0
Gregg Kosel
Hello everyone, Today we are excited to announce the release of Hotfix Rollup 2678120! This hotfix rollup corrects four issues in Microsoft Dynamics Retail Management System (RMS) Store Operations 2.0 and in Microsoft Dynamics Retail Management System (RMS) Headquarters 2.0. The build number of...
on
28 Feb 2012
Blog Post:
Dynamics – Point of Sale 2.0 Mainstream Support Discontinuation 4/10/2012
ToddB
Hello everyone, This is just a quick reminder that mainstream support will end on 4/10/2012 for Dynamics – Point of Sale 2.0. The below link is to the Microsoft Support Lifecycle page for Dynamics – Point of Sale 2.0 : http://support.microsoft.com/lifecycle/?p1=12206 If you are...
on
28 Feb 2012
Blog Post:
Strange connection issues in RMS 2.0? Check to see if SQL is on the latest service pack.
ToddB
Hello everyone, One thing support has noticed lately is a considerable number of strange connection issues in RMS 2.0 resolved by simply upgrading the version of SQL to the latest service pack. To find your version, and service pack level, of SQL you can run the following: 1. Open Store Operations...
on
28 Feb 2012