the barcode on the POS 2009 customer reciept does not scan, it did in RMS so i know its a feature that should work.
grommet,
If the receipt is less than 4 digits, most scanners are ignore it. It usually can be changed in the scanner's setup.
-- Regards,
Jeff HobbsCheck Point Software
i dint think you followed me. baracode is generated by RMS, and are scanners read all other baracodes fine
If the receipt number is 999 or less, most scanners out of the box will not read it.
If the receipt number is greater than 999, they will.
A simple test, create a new item with a 3 digit Item number, print a label and see if it scans. If it doesn't increase the item number to 4 digits and scan again OR check the manual of the scanner OR call the manufacturer of the scanner and ask them.
i think you refer to the lable printer. i refer to the till reciepts this baracode is generated by RMS and is printed on every transaction reciept.
OK, lets try baby steps.
Print a receipt, what is the receipt number?
If the receipt number is less than 999, most scanners will not read it.
If the receipt number is greater than 1000, the scanner should read it.
What is the make and model of the scanner?
here is a reciept that you can even print and try and scan it
<a href="s1067.photobucket.com/.../ebay target="_blank"><img src="" border="0" alt="Photobucket"></a>
i believe it to be the astrix * at each end of the number causing the problem???
has anybody else got this problem or got a solution
The barcode being scanned may not be sharp enough. Here is a barcode generator that exports high quality barcode images.
how do we use this to solve the problem with pos 2009
The issue is with the "*" at the start and end of the barcode, they are start/stop control characters in a code39 barcode. Just to check, on your till with the barcode scanner, open up wordpad and scan a receipt and see what it comes back with.
just a recap
The barcode wont scan read or beep using rms or word or anything
the barcode is generated by rms not us
i suspect the * but how can it be removed
As I met such problem, I would choose another barcode generator and scanner, you can try this barcode generator and scanner, just in case.