I am running RMS2.0 with synergy, rms sees the display pole but synergy does not can someone tell me how to get synergy to see the display pole.

I am running RMS2.0 with synergy, rms sees the display pole but synergy does not can someone tell me how to get synergy to see the display pole.

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  • Hi Joe, RMSynergy is for data management. How are you trying to use it that you would expect it to see the display pole?

    Richard

  • If i disable synergy, the pole displays works fine with RMS, if synergy is running than i get a message saying custom pos error - can not claim pole device.  Synergy is running an overlay on RMS called hospitality which gives me custom buttons( like a fast food menu).

  • I suggest you defer your question directly to Davidson Richards. I would not expect Synergy to interfer in the operation of the pole display in any way.

    www.davrich.co.uk/products/rmsynergy

All Replies
  • Hi Joe, RMSynergy is for data management. How are you trying to use it that you would expect it to see the display pole?

    Richard

  • If i disable synergy, the pole displays works fine with RMS, if synergy is running than i get a message saying custom pos error - can not claim pole device.  Synergy is running an overlay on RMS called hospitality which gives me custom buttons( like a fast food menu).

  • I suggest you defer your question directly to Davidson Richards. I would not expect Synergy to interfer in the operation of the pole display in any way.

    www.davrich.co.uk/products/rmsynergy

  • Joe, did you ever get a resolution for this?  I am having this same issue right now with one of our resellers?