Inventory item attached to PO not returned to stock after RFC

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Is there a way to resolve the issue in which an inventory item does not get returned to stock (become available in inventory) when it's attached to a PO after an RFC (Return For Credit) in the Sales Order screen?

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  • Hi Chuck,

    Did the RFC create an Inventory batch?  If so, has it been released?  Or maybe it was a scrap item or a drop ship and those would not update inventory.

    Otherwise, you could do an adjustment to put the item back into inventory.

    Let me know what you find.

    Carolyn

    Technical Support Engineer

    **This posting is provided "AS IS" with no warranties and confers no rights.