Question Status

Stephanie Mero asked a question on 4 Jul 2013 1:00 PM

For some reason, when confirming shipment of an order, I'm getting an error message stating that the bin/lot/serial # does not have enough quantity. I'm also getting another error message stating the bin/lot/serial # has not been entered for all line item; shipper will be placed on administrative hold. Why am I getting these messages because I absolutely have enough quantity to complete the shipper??

Chris McCoy responded on 9 Jul 2013 9:55 AM

Check the hotfixes, I am assuming SL 2011 FP1, I believe I saw a hotfix for this issue this morning.

Stephanie Mero responded on 9 Jul 2013 11:19 AM

Unfortunately, we have version 7, not 2011. Is there a hotfix for that version?

Chris McCoy responded on 9 Jul 2013 11:33 AM

unfortunately, I do not know, I skipped 7 and went straight to 2011, so I have not reviewed the hf's for 7.