Question Status

Unanswered
asindel888 asked a question on 4 Mar 2014 2:48 PM

We are running SL2011 FP1 Service Pack 2.  When our credit manager goes to print a pick ticket to our warehouse printer, he gets

"System Message 6201

Report Execution failed.  Error = 56029

Error Printing Report

The printer specified can not be found. It may not be accessible in the current security context"

The user has the printer installed to his machine (shared off the server site where it's printing from) and I even gave him full access rights to that printer.

Any ideas?

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Ajit Kannan Sithu Rameshbabu responded on 4 Mar 2014 6:42 PM

Hi  ASINDEL888,

Open Printer Options (98.220.00) and specify a valid printer / Use Windows Default printer.

Refer the beneath link more Detail

https://community.dynamics.com/sl/b/ajitkannansmcirosoftdynsl/archive/2013/08/07/report-roi-has-stop-working-in-dynamics-sl.aspx

Thanks,


Microsoft Dynamics® SL 2011 Installation and Configuration

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asindel888 responded on 5 Mar 2014 6:25 AM

That's not it, it isn't his Windows Default printer he is using.  The printer we want him to print to is in the warehouse.

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Andrew Hess responded on 18 Mar 2014 1:44 PM

I strongly suggest that you standardize your printer settings across the network but do not attempt to do this by using shared printers.  Merely setting to the windows default printer will not give you the flexibility to print different forms on different printers depending on your work flow.  Using shared printers or UNC names will cause this exact error.

1. Manually define all printers needed using the same local printer name on all workstations and the SL application servers.

2. Use all capitol letters on the local printer names

3. In Order Management, Order Types, Set the Output Device to the new standardized name.

This will fix this problem.

Andy

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