Some of our users are having issues with the Transaction Import for Voucher and Adjustment Entry. The process gets to 100% and then gets stuck there. Other users have ran the same Import with the same file and was able to process the batch with no issues. I am at a loss on why this is happening.
Hi Chris,
Are all users using the same settings in TI? Are some maybe running with the Run Minimized box checked and others are not? We have seen that sometimes having the Run Minimized box checked causes some strange issues.
Also, could the users having an issue perhaps have an error message in the background behind the other screens that they are not aware of?
Carolyn
Technical Support Engineer
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Thanks Carolyn! Running with the Run Minimized box not checked solved this issue.