By Bonnie Robertson We put it off. We procrastinate, even when we know it is not in our best interest to do so. We all like to find reasons for avoiding our annual physicals and trips to the clinic. We don’t have time, good doctors are hard to find, can’t fit it into our busy schedules…blah, blah, blah...

By Bonnie Robertson What exactly is this business we are in? Some would define it as a software or technology business. Some define it as a services business. While there is an element of truth in all of these descriptions, in reality ours is a people business. As one of my favorite channel leaders says...