By Bonnie Robertson Shocked, confused. A premier client of five years cancels a contract worth $450,000. A call to the client, and the response is “we didn’t cancel it; we just signed it under your new company.” But I don’t have a new company…what are they referring to? A rapid review of the financials...

By Bonnie Robertson Innovation is not a work of art. Innovation is not simply creativity. Why is it important to distinguish this? Because I often hear people seeking “creativity.” Content Provided By The Partner Channel is a “go to” advertising and marketing resource that works creative magic for members...

By Bonnie Robertson We put it off. We procrastinate, even when we know it is not in our best interest to do so. We all like to find reasons for avoiding our annual physicals and trips to the clinic. We don’t have time, good doctors are hard to find, can’t fit it into our busy schedules…blah, blah, blah...

By Bonnie Robertson What exactly is this business we are in? Some would define it as a software or technology business. Some define it as a services business. While there is an element of truth in all of these descriptions, in reality ours is a people business. As one of my favorite channel leaders says...