Properly implemented, Microsoft CRM will deliver major benefits to your organisation. It will help you manage your marketing campaigns and lead management, help prevent losing customers to your competition, and help you identify new opportunities. It will make it easier for your sales people to sell...

Microsoft Dynamics CRM Online has released November 2009 Service update . One of the key delivered features was the enhanced Import Data Wizard . You are probably already familiar with importing data into Microsoft Dynamics CRM using various file types...( read more )

Microsoft Dynamics CRM Online has released November 2009 Service update . One of the key delivered features was the enhanced Import Data Wizard . You are probably already familiar with importing data into Microsoft Dynamics CRM using various file types...( read more )

We recently discovered that in the current CRM Online signup there were cases where our default scenario did not work as planned. When the user enters his/her Windows Live ID (WLID), the first name and last name of the signup account for the new organization...( read more )

We recently discovered that in the current CRM Online signup there were cases where our default scenario did not work as planned. When the user enters his/her Windows Live ID (WLID), the first name and last name of the signup account for the new organization...( read more )

Views allows you to display data in Microsoft Dynamics CRM in a customized manner, designed for the way you work. Creating them is easy and only requires a few clicks. The types of views include system and personal. Each entity has different system views...( read more )

Views allows you to display data in Microsoft Dynamics CRM in a customized manner, designed for the way you work. Creating them is easy and only requires a few clicks. The types of views include system and personal. Each entity has different system views...( read more )

Due to InterDyn – Remington Consulting having a vertical focus in the health industry , we have had the opportunity to configure Microsoft Dynamics CRM into a true xRM environment for organizations in this industry. One such implementation was for a customer that originally started out on the Microsoft...

I was reminded of this again today and thought, I should blog that!  :O) “Microsoft plans to expand the number of countries where it offers the hosted version of its Dynamics CRM product, which has proved popular in the U.S. and Canada, where it is already offered. Dynamics CRM (customer relationship...

Over the past couple of years, one of the most common questions we’ve been asked at Concentrix is “ What’s the best Microsoft CRM option for a small business – hosted or on-premise ?” Well, there’s no single answer. Whether you choose to deploy Microsoft Dynamics CRM on-premise or go with a hosted option...