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Re: How to best customise color scheme in CRM 4?

Hi, I had a heap of trouble with this to start with, so decided to blog it. My first one just for you ;) http://kiavashshakibaee.blogspot.com/2008/07/customize-crm-logo-image-and-colors.html

Posted to Using Microsoft Dynamics Products (Forum) by Kia on 07-11-2008
Re: MS CRM 3.0 Report Error

Have you checked Technet? There are a number of examples of this error message with reports. http://search.technet.microsoft.com/Default.aspx?locale=en-us&Query=%22An%20error%20has%20occurred.%20for%20more%20information%2c%20contact%20your%20system%20administrator.%22%20CRM%20report&lang=00&Brand...

Posted to Reporting (Forum) by craigde on 06-23-2008
Customer Relationships - Wide AND Deep

Customer Relationship Management (CRM) software makes it easy to view customers as statistics. "How many calls have you made?" "How many answers to our email blast did we get?" Similarly, sales management software encourages pipeline analysis, e.g. "How many suspects, prospects...

Posted to Energized Accounting (Weblog) by Anonymous on 06-21-2008
Just how instant-on is an instant-on CRM solution?

By Bill Patterson One of the most popular questions I seem to be answering lately seems to be, "How long will it take me to implement Microsoft Dynamics CRM Online for my business?" I love this question. Not because there is a canned response that I can offer (in fact, quite the opposite) that...

Posted to Executive Insight (Weblog) by Editor on 06-18-2008
Re: Exchange and Dynamics CRM Sync

Have you read this blog entry http://blogs.msdn.com/crm/archive/2006/11/08/microsoft-dynamics-crm-for-the-exchange-administrator.aspx Basically the default sync functionality is provided by the Outlook client software so you will not be able to do what you need natively. It is possible there may be a...

Posted to Using Microsoft Dynamics Products (Forum) by craigde on 04-29-2008
Re: 90-day trial to MSDN License?

Hi rxa, I contacted the CRM support team to find an answer for you, here was the response: Unfortunately you are unable to upgrade the trial license to a MSDN license. What you will have to do is uninstall Microsoft CRM 4.0, and then do a reinstall to existing databases. Please make sure you have a backup...

Posted to Getting Started (Forum) by lhallen on 04-04-2008
Re: Interests in KM

Thanks for your feedback, Bill. I would like to get/see some case studies as to specific verticals where this KM process is being utilized effectively. I'm thinking particulrly in the area of professional services, ie - lawyers. doctors. accounting professionals, etc. Have you seen KM utilized in...

Posted to Knowledge Management (Forum) by Earl Rudolfo on 03-28-2008
Re: Interests in KM

Hi Earl- Great topic. Integrated Knowledge management is an area where we see lots of interest with Microsoft Dynamics CRM. There are typically two areas where we see this happen: Using natively functionality in our Knowledge Base and/or integration with Document Management and Collaboration solutions...

Posted to Knowledge Management (Forum) by BillP on 03-27-2008
Re: Problem with IFD environment - Help needed

Hi Pramod Have you checked out the following kb article on kereberos auth issues with CRM providing this kind of error - http://support.microsoft.com/kb/950256 Craig

Posted to Introductions (Forum) by craigde on 03-27-2008
I have been selling Dynamic Products for 9 months.

Hello Dynamics Community, I started selling Dynamics GP for a smaller VAR, and was very much unappreciated for my hard work. I never sold software before, but I have been selling something since I was 10. After training myself through E-Learning and reading the dynamics GP website I successfully closed...

Posted to Introductions (Forum) by Joseph McDermott on 03-18-2008

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