Yesterday, in my What does a Microsoft Dynamics consultant do? post I started explaining the job of an application consultant. As promised, today I’ll explain what duties an application consultant has in each of Sure Step phases. So, here it goes: Diagnostic phase: Even though this phase is mostly about...

A blog reader has asked me for help about an allegedly strange behavior of items with serial number tracking. They had a customer who had serial number tracking switched on for an item with FIFO costing method. Whenever they posted a sales transaction, they chose the serial number manually. Then they...