Yesterday, in my What does a Microsoft Dynamics consultant do? post I started explaining the job of an application consultant. As promised, today I’ll explain what duties an application consultant has in each of Sure Step phases. So, here it goes: Diagnostic phase: Even though this phase is mostly about...

I wonder what people do with Google (or any other search engine for that matter) results past page two, or three. Or ten. The other day a visitor came to this blog by googling this question: What does a Microsoft Dynamics consultant do? Two things I don’t understand: first, how far in the search results...

One of many improvements the latest version of Microsoft Dynamics Sure Step methodology has brought along is the revised purpose of the Functional Requirements Document (FRD) . This document has long served as cornerstone of every Analysis process of every implementation project: it was the main deliverable...

Each phase of Microsoft Dynamics Sure Step methodology is equally important in an implementation project. You could argue that analysis is the most important, or that design is the most important, or that operation is less important. I’ll paraphrase Scott Adams here and ask: how one phase can be...

Methodology is a tough topic. There are good methodologies, there are bad methodologies, there are good methodologies gone bad. Methodology is not a silver bullet, it won’t just make any problems disappear, and is hardly ever the single source of success or failure. But a methodology can be a major...