I would recommend asking them for their implementation project plan and how they plan to implement you guys. The Sure Step methodology is good, but sometimes, experienced partners will have their own way of implementing that is more efficient and have a greater success rate. If their implementation plan...

In that case I would suggest you talk to your partner about something called Sure Step. Sure Step provides a complete methodology—including project management discipline and field-tested best practices—plus user-friendly tools that enable you to more successfully deploy, migrate, configure, and upgrade...