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  • Rolling out CRM: Who should take ownership?

    Today we welcome Microsoft Dynamics CRM MVP Umar Khan who is a Business System Consultant for SISCOM in Saudi Arabia. You can read more from Umar at http://umarkhan.wordpress.com . Umar also spends time in the Dynamics Forums answering your questions. It is always a tricky responsibility, who should...
  • Rolling out CRM: Who should take ownership?

    Today we welcome Microsoft Dynamics CRM MVP Umar Khan who is a Business System Consultant for SISCOM in Saudi Arabia. You can read more from Umar at http://umarkhan.wordpress.com . Umar also spends time in the Dynamics Forums answering your questions. It is always a tricky responsibility, who should...
  • Rolling out CRM: Who should take ownership?

    Today we welcome Microsoft Dynamics CRM MVP Umar Khan who is a Business System Consultant for SISCOM in Saudi Arabia. You can read more from Umar at http://umarkhan.wordpress.com . Umar also spends time in the Dynamics Forums answering your questions. It is always a tricky responsibility, who should...
  • Re: Interests in KM

    Hi Earl- Great topic. Integrated Knowledge management is an area where we see lots of interest with Microsoft Dynamics CRM. There are typically two areas where we see this happen: Using natively functionality in our Knowledge Base and/or integration with Document Management and Collaboration solutions...
    Posted to Knowledge Management (Forum) by BillP on 03-27-2008
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