OnWindows.com | Manufacturing Mitsubishi Caterpillar Forklift Europe (MCFE), a leading forklift manufacturer based in the Netherlands, has received the Gartner CRM Excellence Award in the category of efficiency for its customer relationship management (CRM) project. Through this awards programme, Gartner...

Despite the economic slowdown, some Microsoft partners and other companies experienced significant growth last year, thanks in part to Microsoft Dynamics products. For example, Chicago-based Sonoma Partners, a reseller and customizer of Microsoft Dynamics CRM, said it realized significant business gains...

Despite the economic slowdown, some Microsoft partners and other companies experienced significant growth last year, thanks in part to Microsoft Dynamics products. For example, Chicago-based Sonoma Partners, a reseller and customizer of Microsoft Dynamics CRM, said it realized significant business gains...

Despite the economic slowdown, some Microsoft partners and other companies experienced significant growth last year, thanks in part to Microsoft Dynamics products. For example, Chicago-based Sonoma Partners, a reseller and customizer of Microsoft Dynamics CRM, said it realized significant business gains...

Every business attempting to filter through the litany of features, functions and customizations in a various CRM solution will eventually parse come back to the question: "Which is best for us?" When deciding between two of the frequent competitors, Microsoft Dynamics CRM and Salesforce.com...

Here’s a quick question about CRM software . There’s a choice of answers to make it a bit easier. Question: If the letters ‘RM’ in ‘CRM’ stand for ‘Relationship Management’, what does the letter ‘C’ stand for? Please choose your answer from the following: a) Cat relationship management b) Commuter relationship...

Customer Relationship Management, or “CRM” as most people know it, is that dirty little acronym that loosely brands a wide array of software packages under the same, very large umbrella – just look at all the products profiled in CRM Magazine!! The watered down “CRM” category is comfortably applied...

Due to InterDyn – Remington Consulting having a vertical focus in the health industry , we have had the opportunity to configure Microsoft Dynamics CRM into a true xRM environment for organizations in this industry. One such implementation was for a customer that originally started out on the Microsoft...

Microsoft Dynamics CRM is currently going through a very exciting transition from being considered as a CRM application in the traditional sense of customer relationship management to embracing it as a flexible and scalable platform for relationship management of any kind. The essence of this transition...